Table 4.
Satisfaction survey
| Question | N | Agree | Disagree |
|---|---|---|---|
| The current handover method contributes to patient safety | 128 | 81.7% | 8.5% |
| The quality of shift handovers is excellent | 128 | 63.4% | 15.5% |
| Essential information is not omitted during patient handover | 72 | 60.6% | 23.9% |
| Efficiency | |||
| The handover tool is efficient | 126 | 69.0% | 12.7% |
| Contents | |||
| I feel comfortable when handing over information to the next shift | 126 | 80.3% | 2.8% |
| When I start the shift, I usually understand the treatment plan, planned by the previous caretaker. | 126 | 71.8% | 8.5% |
| When I handover my shift, I feel confident that the staff member replacing me understands my patients’ care plans. | 125 | 74.7% | 4.2% |
| I use the FAST handover form to plan my activities during the shift. | 123 | 66.2% | 12.7% |
| Communication | |||
| Information is communicated clearly during handovers. | 125 | 78.9% | 5.6% |
| During handovers, concise and relevant information on patients is transferred. | 124 | 70.4% | 12.7% |
| During handovers you can ask questions for clarification. | 125 | 84.5% | 1.4% |
| Overall satisfaction with the handover tool | High | Low | |
| Satisfaction | 126 | 91.5% | 8.5% |