Table 3.
Descriptive statistics and reliability coefficients for the constructs
| Constructs | M | SD | Alpha | CR | AVE |
|---|---|---|---|---|---|
| 1. Perceived Benefits (PB) | 5.88 | 0.87 | 0.783 | 0.866 | 0.684 |
| 2. Perceived Validity (PV) | 5.87 | 0.88 | 0.778 | 0.859 | 0.670 |
| 3. Patient Centeredness (PC) | 5.57 | 1.17 | 0.763 | 0.861 | 0.673 |
| 4. Perceived Risk (PR) | 3.27 | 1.44 | 0.829 | 0.884 | 0.657 |
| 5. Performance Risk (Per) | 3.10 | 1.34 | 0.720 | 0.885 | 0.806 |
| 6. Privacy risk (Pri) | 3.49 | 1.59 | 0.792 | 0.920 | 0.869 |
| 7. Functionality (Fun) | 5.75 | 0.97 | 0.712 | 0.828 | 0.616 |
| 8. Reliability (Re) | 4.91 | 1.33 | 0.716 | 0.836 | 0.629 |
| 9. Helpfulness (He) | 5.70 | 1.04 | 0.709 | 0.811 | 0.589 |
| 10. Competence (C) | 5.73 | 1.10 | 0.708 | 0.795 | 0.564 |
| 11. Benevolence (B) | 5.52 | 1.15 | 0.715 | 0.836 | 0.629 |
| 12. Integrity (I) | 5.65 | 1.09 | 0.789 | 0.876 | 0.703 |
| 13. Trust in OMC (TO) | 5.69 | 0.94 | 0.805 | 0.911 | 0.837 |
| 14. Continuance Intention (CI) | 5.56 | 1.13 | 0.812 | 0.914 | 0.841 |