Table 3.

Descriptive statistics and reliability coefficients for the constructs

Constructs	M	SD	Alpha	CR	AVE
1. Perceived Benefits (PB)	5.88	0.87	0.783	0.866	0.684
2. Perceived Validity (PV)	5.87	0.88	0.778	0.859	0.670
3. Patient Centeredness (PC)	5.57	1.17	0.763	0.861	0.673
4. Perceived Risk (PR)	3.27	1.44	0.829	0.884	0.657
5. Performance Risk (Per)	3.10	1.34	0.720	0.885	0.806
6. Privacy risk (Pri)	3.49	1.59	0.792	0.920	0.869
7. Functionality (Fun)	5.75	0.97	0.712	0.828	0.616
8. Reliability (Re)	4.91	1.33	0.716	0.836	0.629
9. Helpfulness (He)	5.70	1.04	0.709	0.811	0.589
10. Competence (C)	5.73	1.10	0.708	0.795	0.564
11. Benevolence (B)	5.52	1.15	0.715	0.836	0.629
12. Integrity (I)	5.65	1.09	0.789	0.876	0.703
13. Trust in OMC (TO)	5.69	0.94	0.805	0.911	0.837
14. Continuance Intention (CI)	5.56	1.13	0.812	0.914	0.841