Table 8.

Mediation of the Effect of Perceived Risks on Service Continuance Intention through Interpersonal Trust and Technological Trust

Mediator	Indirect effect (SD)	BC 95% CI		Relative Mediation effect
		LL	UL
Technological trust (1)	−0.092 (0.035)	−0.206	−0.083	28.482%
Interpersonal trust (2)	−0.074 (0.043)	−0.122	−0.001	22.910%
Total effect of (1) & (2)	−0.166 (0.032)	−0.231	−0.111	51.393%
(1) vs. (2)	0.018 (0.052)	−0.138	0.106	–

Note. BC = bias corrected; CI = confidence interval; LL = lower limit; UL = upper limit