Table 1.

Definitional terms provided to participants

Term	Definition
Health care	Health care that is provided in any health care setting: a family doctor’s office, a specialist’s office, a Telemedicine video conference, a walk-in clinic, a community health care centre, or a hospital.
Health care services	Health care services include the health care and/or services provided by support staff (e.g. receptionist, secretary, coordinator) or health care providers (e.g. doctor, nurse, social worker, physiotherapist, pharmacist) in any health care setting.