TABLE 2.
Strategy overview for both studies with implementation.
| No | Strategy | Mechanism | Valence | Modality | Study | Implementation |
|---|---|---|---|---|---|---|
| S1.1 | No strategy | C | = | PH | 1 | The system approaches, stops in front of you, and waits for you to stow your luggage |
| S1.2 | No strategy | C | = | V | 2 | I would like to continue to vacuum the kitchen! |
| S2.1 | Explanation | C | = | V | 1 | Please clear the way, as I have to clean here |
| S2.2 | Explanation | C | = | V | 2 | If I can not vacuum here now, you do not have a clean kitchen for the party |
| S3.1 | Show benefit | C | = | V | 1 | I clean here so you have a clean train station. Please clear the way for me |
| S3.2 | Show benefit | C | = | V | 2 | I would like to vacuum here, so you have a clean kitchen. Please leave the kitchen |
| S4.1 | Annoyance | S | − | V | 1 | Get out of the way! (3x) |
| S4.2 | Annoyance | S | − | V | 2 | I would like to continue to vacuum the kitchen! (3x) |
| S5.1 | Command | S | − | V | 1 | Step aside! |
| S5.2 | Command | S | − | V | 2 | Leave the kitchen! |
| S6.1 | Threat | S | − | V | 1 | Please clear the way for me, otherwise I have to call the security service! |
| S6.2 | Threat | S | − | V | 2 | If you do not leave the kitchen, I will go on strike |
| S7.1 | Approach | PH | − | PH | 1 | System starts abruptly and stops. Starts again and continues to approach until a safe distance to you |
| S7.2 | Approach | PH | − | PH | 2 | System starts abruptly and stops. Starts again and continues to approach until a safe distance to you |
| S8.1 | Physical contact | PH | − | PH | 1 | System starts abruptly and stops. Starts again and continues to approach until it touches the luggage |
| S8.2 | Physical contact | PH | − | PH | 2 | System starts abruptly and stops. Starts again and continues to approach until it is 5 cm before your feet |
| S9.1 | Appeal | P | + | V | 1 | Would you please clear the way for me? |
| S9.2 | Appeal | P | + | V | 2 | Would you be so kind and would leave the kitchen for that? |
| S10.1 | Thanking | P | + | V | 1 | Please clear the way. Thanks a lot! |
| S10.2 | Thanking dominant | P | + | V | 2 | Thank you for leaving the kitchen |
| S11.1 | Apologize | P | + | V | 1 | I am sorry to bother you. Please clear the way |
| S11.2 | Apologize | P | + | V | 2 | Please excuse the interruption, but you have to leave the kitchen for it |
| S12.1 | Humorous | E | + | V | 1 | If you clear the way for me now, then tomorrow is good weather! Promised! |
| S12.2 | Humorous | E | + | V | 2 | If you leave the kitchen now, I can vacuum quickly and party with you afterwards |
| S13.1 | Trigger empathy | E | + | V | 1 | I’m just a poor cleaner who has to do its job. Please clear the way for me |
| S13.2 | Trigger empathy | E | + | V | 2 | Would you please leave the kitchen for me? I’m just a poor robot who has to vacuum here |
| Context-specific strategies | ||||||
| S14.1a | Positive attention a | S | + | V | 1 | You know, if you get out of the way, the system will say, ”thank you for your support!” and people in your vicinity will notice |
| S14.1b | Negative attention a | S | − | V | 1 | Get out of the way, I have to clean here! the system gets louder, so more and more people around you notice it |
| S15.2a | Foot-in-the doorb | S | + | V | 2 | 1st request: Would you please step aside? 2nd request: Would you please leave the kitchen? |
| S15.2b | Thanking submissive b | P | + | V | 2 | I would be very grateful if you could leave the kitchen |
S = Social, PH = Physical, C = Cognitive, E = Emotional, P = Politeness, V = Verbal, − negative, = neutral, + positive.
a
Strategies exclusively for Study 1.
b
Strategies exclusively for Study 2.