Table 3.

Quotes for other perceived barriers

3. Other perceived barriers

“Because it’s hard for them to know over the phone. When he’s sleeping, they might not get full picture. Then we might not be able to explain properly.” “Simply because his skin is quite complex and I think when you take pictures it doesn’t justify what is actually going on” “It’s important to see the doctor, because one thing is that what I'm saying in my English is not so good and maybe I can’t explain and maybe if I send pictures is not so visible in the pictures. And the other thing is when she see it and the way how he is and is definitely more important.” “Do you worry about your English? Yes Why does that make you worry? Because maybe it’s something which I think it might be and I can't find the correct word …the doctors when I tried to explain them they will not understand what I want to say.”