Table 1.
Virtual care platforms and their clinical utility
| Virtual platform | Utility |
| Ontario Telemedicine Network GuestLink | The telemedicine program at SickKids words in collaboration with the Ontario Telemedicine Network as a hospital-approved virtual care modality for conducting virtual patient appointments The GuestLink tool is used to conduct videoconferencing for patient appointments in their desired location |
| Telemedicine | Virtual patient appointments |
| Microsoft Teams | Team chat and videoconferencing software used for internal communication (patient case conferences pre, during, and post virtual patient appointment) |
| Zoom | Videoconferencing software used for internal communication: clinical operations and workflow and team meetings to review clinical care |
| Team chat used for internal communication: COVID-19 updates, technology troubleshooting, other business |