Table 2.

Types of errors identified by patients within their electronic health records.

Themes	Illustrative quotes
Contact information (incorrect information)	…Incorrect address. [Patient ID 147 and Patient ID 163]
Appointment details (incorrect/incomplete information)	…Not all my appointments are accurate. [Patient ID 180] …My appointment admission and discharge times are not accurate [Patient ID 140] …Not all my appointments are recorded so I can't rely on this so I have to keep a separate record myself. [Patient ID 180]
Results and measurements (incorrect/incomplete information)	…An x-ray scan […] was recorded as a CT scan. [Patient ID 186] …I had an HRCT scan which had been recorded as an X-ray. [Patient ID 3] …No information shown on blood test results or anything other than hospital appointments. [Patient ID 144] …Blood glucose of another patient maybe with the same name seems to be there. [Patient ID 199]