Table 2.

Information provided observed vs self-reported MII

Observed MII*	N = 697	%
1. Provider gave accurate information about method use	482	69
2. Provider gave accurate information about method effectiveness	472	68
3. Provider gave accurate information about method advantages/disadvantages	476	68
4. Provider gave accurate information about method side effects	273	39
5. Provider gave accurate information about when to return to the facility	434	62
6. Provider gave accurate information about danger signs when using the preferred method	37	5
Summary observed method information score – mean (SD)	3.12 (1.89)
Self-reported MII†	N = 697	%
1. During your last visit/meeting, were you told about other methods of FP that you could use (methods other than the one you received)?	505	73
2. At that time, were you told about side effects or problems you might have with the method?	254	36
3. Were you told what to do if you experienced side effects or problems? ‡	173	68
4. Were you told that you could change method or switch to another method if you have any issue with the method you just received?	443	64
Yes, to all three questions above (1 + 2 + 3)	151	22
Yes, to all four questions above (1 + 2 + 3+4)	141	20
5. For the method you have just accepted, were you told how to use your method?	542	78
6. Did the FWA talk about warning signs associated with the method you selected?	23	3
7. How satisfied were you with the services you received from the FWA?	315	40
Summary MII Score (1 + 2 + 3) – mean (SD)	1.33 (1.05)
Summary MII+Score (1 + 2 + 3+4) – mean (SD)	1.97 (1.37)

MII – method information index, SD – standard deviation, FWA – family welfare assistant

*Observation of service provision.

†Client survey.

‡Sample size (N = 254).