|
ED-level strategies |
Staffing |
Increase nursing and medical staffing to meet increased patient volumes |
|
Use of overtime rates as incentive, including for non-fulltime staff |
|
Introduction of on-call nursing rosters |
|
Investment in casual nursing pool training and retention |
Model of care |
Focus on emergency interventions only |
|
Non-urgent cares to be completed once transferred to inpatient ward |
Triage |
Development of clear guidelines for the identification of lower-acuity patients who could be triaged away from ED to community-based care |
|
Greater input by medical staff into decisions regarding triaging patients away |
|
Use of point-of-care testing at triage to identify atypical presentations |
|
Increased physical distancing between patients and staff at triage and administration desks |
|
Seperation of pandemic and non-pandemic patients within the ED waiting room |
|
Seperation of pandemic and non-pandemic patients within the ED treatment area |
Equipment |
Robust supplies of PPE for staff |
|
Overhaul of ED cubicle decontamination procedures to improve cleaning turn-around times |
|
Hospital-level strategies |
Prevention |
Sending medical staff to Aged Residential Care faciltities to assess and treat patients and avoid the need for transport to ED where possible |
|
Diversion of stable influenza patients away from ED to alternative clinical areas for assessment to limit disease transmission |
Preparation |
Expand existing ED physical footprint |
|
Increase inpatient admission bed capacity including isolation bed capacity |
|
Plan for rapid, temporary expansion of ED footprint into surrounding non-clinical areas |
Response |
Establish triggers to signal when ED needs an escalation of resources to manage patient influx e.g. hospital staff redeployment to ED |
Welfare |
Subsidised or free childcare on site |
|
Government-level strategies |
Legislation |
Legal protection for ED staff triaging patients away |
Welfare |
Increased sick leave entitlements |
|
Increased domestic leave entitlements for those with family dependents |
Immunisation |
Expansion of free influenza vaccination programme to family members of healthcare workers living in the same household |
|
Mandatory healthcare worker vaccination unless medically contraindicated |
Public health |
Clear, concise, practical public health advice on self-care to encourage lower-acuity patients to be managed at home by family |
Community services |
Subsidise primary health/general practice visits for the duration of the pandemic |