Table 8.
Facilitators to implement online therapy in psychiatric inpatient care—the view of health care professionals
| Category | Codes | Participants N | % |
|---|---|---|---|
| Technical facilitators | Easy handling/high accessibility/usability | 57 | 32 |
| Workspaces with computer/tablets/smartphones | 39 | 22 | |
| Free wireless internet access for patients | 35 | 20 | |
| High adaptability/individualization of programme | 35 | 20 | |
| Data security | 34 | 19 | |
| Overall technical preconditions | 34 | 19 | |
| Interoperability of programme | 18 | 10 | |
| Stability of programme | 12 | 7 | |
| Technical support available | 4 | 2 | |
| Offline mode available | 2 | 1 | |
| Facilitating patient characteristics | Sufficient functional level of the patient | 68 | 39 |
| Compliant/motivated patients | 25 | 14 | |
| Young patients | 18 | 10 | |
| Acceptance by patients | 15 | 9 | |
| Patients with affinity for technology | 14 | 8 | |
| First admission to hospital | 3 | 2 | |
| Experienced in psychotherapy | 2 | 1 | |
| No problems of loneliness | 1 | 1 | |
| Organisational facilitators | Further education/training of staff | 58 | 33 |
| Clear workflow structure | 25 | 14 | |
| Informing patients | 25 | 14 | |
| Acceptance by staff | 25 | 14 | |
| No substitution of face-to-face contact | 20 | 11 | |
| Financing/availability of logins | 19 | 11 | |
| Relating therapist must stay present | 18 | 10 | |
| More experience | 7 | 4 | |
| More research | 7 | 4 | |
| (Time) efficiency | 6 | 3 | |
| Personnel resources | 6 | 3 | |
| More evidence | 5 | 3 | |
| Trust | 4 | 2 | |
| Openness of the hospital management | 4 | 2 | |
| Defined inclusion and exclusion | 2 | 1 | |
| Legal basis for the prevention of risks | 1 | 1 | |
| No barriers to overcome—no actions are required | 10 | 6 | |
| Number of participants WITH statements on facilitators | 156 | 89 | |
| Number of participants WITHOUT statements on facilitators | 20 | 11 | |
| Number of participants | 176 | 100 | |