Figure 2.

Rating of the change of the frequency of topics thematized by helpline callers during the COVID-19 pandemic as compared to the times before COVID-19 by Austrian counselors (n = 336). Note: Counselors who already worked at the telephone emergency service before 2020 were asked to rate whether the frequency of the listed topics changed due to the COVID-19 pandemic on a five-point scale from −2 = “significantly less” to 2 = “significantly more”, with 0 referring to “no change”. Data are shown as least square means (LSM) ± standard error of the means.