Skip to main content
. 2021 Mar 3;9(3):e18607. doi: 10.2196/18607

Table 2.

Descriptive statistics for sex difference in responses to USE questionnaire on the medical chatbot via KakaoTalk (N=15).

Sex Usability subfactorsa, mean (SD)
USEb EOUc EOLd SATe Total
Men (n=2) 5.43 (1.21) 6.05 (0.96) 7.00 (0.00) 5.57 (2.02) 6.01 (2.02)
Women (n=13) 4.78 (1.12) 5.23 (0.67) 6.25 (0.71) 4.80 (1.20) 5.27 (0.82)
Total (N=15) 4.87 (1.11) 5.34 (0.73) 6.35 (0.71) 4.90 (1.26) 5.37 (0.85)

aUsability was measured by the average score of 4 subfactors, which is presented as the “Total” score in this table. All scales were rated from 1 (strongly disagree) to 7 (strongly agree).

bUSE: usefulness.

cEOU: ease of use.

dEOL: ease of learning.

eSAT: satisfaction.