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. 2021 Mar 4;9(3):e22923. doi: 10.2196/22923

Table 1.

Factors influencing the frequency of use of the computerized physician order entry system by physicians.

Theme, construct, and factor Studies, n Study
Individual factors
Performance expectancy: perception that using CPOEa will improve the physician’s job performance [18]
Perceived usefulness 1 [29]
Relative advantage 1 [30]
Effect on quality of care and/or patient outcomes 3 [25,26,32]
Effects on productivity 2 [25,34]
Effects on safety 1 [24]
Performance outcomes 1 [25]
Effort expectancy: belief that the CPOE is easy to use [18]
Ease of use 3 [28,29,32]
User-friendliness 1 [31]
Difficult to use 2 [24,25]
Complexity 1 [30]
Social influence: perceived importance of others’ (eg, leaders, colleagues) opinions that the physician should or should not use the system [18]
External normative beliefs 1 [25]
Organizational factors
Facilitating conditions: available resources, facilities, and infrastructure that facilitate using CPOE [18]
Training 4 [24,25,33,34]
Availability of technical support 4 [25,27,31,32]
Compatibility 1 [30]
Computer skills 1 [34]
Time constraints 3 [24,25,27]
Availability of hardware 2 [25,27]
Lack of awareness of the availability of certain features 1 [33]
Management support 1 [25]
User involvement 1 [25]
Technological factors
Information quality: relevance, accuracy, comprehensiveness, understandability, prevalence, timeliness, and usability of the outputs or content [19]
Usefulness of error messages 1 [32]
Clarity and brevity of the reminders 1 [31]
Confidentiality, privacy, and security of patients’ records 1 [25]
System quality: reliability, functionality, flexibility, ease of use, integration, and response time of the system [19]
Clarity 2 [28,32]
Layout 1 [31]
Technical problems causing delays during prescribing 1 [31]
System’s speed 3 [31,32,34]
Software barriers 1 [25]
Reliability 1 [32]
Customization to individual departments 2 [25,33]
Functionality of the tools in the system 1 [34]
Locating items on the system 1 [32]
Retrieval of radiology data 1 [32]
Usability 1 [24]
System’s efficiency 2 [24,26]
Availability of reference materials 1 [32]
Alert fatigue 2 [24,33]

aCPOE: computerized physician order entry.