Table 2.
Patient engagement with physician review websites
| Platform type | Engagement metric | Total (n) | Mean (SD) per surgeon | Median per surgeon | Overall min/max per surgeon |
|---|---|---|---|---|---|
| All sites | Reviews | 10,556 | 105.56 (76.91) | 5.00 | 0/906 |
| Comments | 5610 | 56.10a (48.51) | 2.00 | 0/760a | |
| Healthgrades | Reviews | 3643 | 36.43 (71.13) | 13.00 | 0/499 |
| Commentsa | 1305 | 13.05 (19.47) | 3.00 | 0/75 | |
| Vitals | Reviews | 4129 | 41.29 (93.93) | 15.50 | 0/778 |
| Comments | 2620 | 26.20 (83.44) | 6.50 | 0/760 | |
| Reviews | 1492 | 14.92 (28.44) | 3.00 | 0/182 | |
| Comments | 1133 | 11.33 (24.04) | 2.00 | 0/161 | |
| ZocDoc | Reviews | 1292 | 12.92 (92.29) | 0.00 | 0/906 |
| Comments | 552 | 5.52 (36.48) | 0.00 | 0/353 |
a
Per website protocols the Healthgrades number of comments are limited to a maximum of 75 per surgeon. There were four surgeons with >75 comments.