Table 2.
Responses from the Technology Acceptance Model survey.
| Variable and TAMa survey questionsb | Reported TAM score, median (minimum-maximum) | |
| PUc | ||
|
|
Enables me to accomplish tasks more quickly than other products | 4 (3-7) |
|
|
Improves my job performance | 5 (3-7) |
|
|
Increases my productivity | 4.5 (2-7) |
|
|
Enhances my effectiveness on the job | 4.5 (3-7) |
|
|
Makes it easier to do my job | 4.5 (3-7) |
|
|
I have found WCMd useful in my job | 5 (3-7) |
| Median PU | 5 (4-5) | |
| PEOUe | ||
|
|
Learning to operate was easy | 4.5 (2-7) |
|
|
Easy to get to do what I want it to do | 5 (3-6) |
|
|
Interaction is clear and understandable | 5 (3-7) |
|
|
Flexible to interact with | 5.5 (2-7) |
|
|
Easy for me to become skillful | 6 (2-7) |
|
|
I found WCM easy to use | 5 (2-7) |
| Median PEOU | 5 (4.5-6) | |
| Overall combined median | 5 (4-6) | |
aTAM: Technology Acceptance Model.
bThe Technology Acceptance Model version used in this study had 12 questions, 6 assessing perceived usefulness and 6 assessing perceived ease of use, and they were scored on a 7-point Likert scale where 1=extremely disagree and 7=extremely agree.
cPU: perceived usefulness.
dWCM: Watson Care Manager.
ePEOU: perceived ease of use.