Table 1.
Autores | n | Age | % Women | Type Work | Type Study | Burnout Evaluation | Workplace Violence Evaluation | Otras Medidas |
---|---|---|---|---|---|---|---|---|
(Out, 2005) [24] | 385 | 41 | 97.2% | Nurses | Transversal | -Maslach Burnout Inventory-Human Services Survey (MBI-HSS) | -The Negative Acts Questionnaire (NAQ). -Specific Events in the Workplace (Keashly, Trott, & MacLean, 1994). |
Job Satisfaction Subscale of the Ward Organisational Features Scales (WOFS). -Turnover Cognitions Scale (Bozeman & Perrewe, 2001). -World Assumptions Scale (WAS; Janoff-Bulman, 1989): Evalúa los factores relacionados con la benevolencia. -Symptom Assessment—45 Questionnaire (SA-4): Evalúa aspectos psicológicos. |
(Merezc, 2006) [25] | 413 | 38 | X | Physicians | Transversal | -Maslach Burnout Inventory (MBI) | Own questionnaire on assaults suffered at work. | -General Health Questionnaire (GHQ-28) |
(Isaksson, 2008) [26] |
196 | 41.5 | 85.7% | Assistants | Transversal | -Maslach Burnout Inventory-Human Services Survey (MBI-HSS) | Own questionnaire on assaults suffered at work. | -Memories of Parental Rearing -Temperament and Character Inventory (TCI-125) |
(Merecz, 2009) [27] |
1554 | 39.54 | X | Nurses | Transversal | -Maslach Burnout Inventory (MBI) | -Workplace Aggression Questionnaire (EWAQ). -Direct reactions to aggressive behaviours (DRAB). |
-Job satisfaction: 22-itemdeveloped by the Work Psychology Department of NIOM. -Well-being psychological: General Health Questionnaire (GHQ-28). |
(Spence-Laschinger, 2010) [28] |
415 | 27.24 | 94% | Nurses | Transversal | -Maslach Burnout Inventory (MBI) | -Negative Acts Questionnaire-Revised (NAQ-R) | -The Authentic Leadership Questionnaire (ALQ) (Avolio, Gardner, & Walumbwa, 2007). -Psychological Capital Questionnaire (Luthans et al., 2007) |
(Dikmetas, 2011) [29] |
270 | 30 | 34.07% | Physicians | Transversal | -Maslach Burnout Inventory (MBI) | -Leymann Inventory of Psychological Terror: Evalúa el bullying y el mobbing | Demographic and professional background. |
(Happell, 2011) [30] |
123 | 41.38 | X | Nurses | Transversal | -Maslach Burnout Inventory (MBI) | -Minnesota Satisfaction Questionnaire (MSQ). | -Survey of Nurses’ Attitudes to Seclusion Survey (SNASS; Heyman 1987). -Elsom Therapeutic Optimism Scale (ETOS; Elsom & McCauley-Elsom 2008) |
(Murillo, 2011) [31] |
20 | 31 | 45% | Physicians | Transversal | -Maslach Burnout Inventory (MBI-HSS) | -Protocol of assaults on doctors that evaluates data on the assault | Demographic and professional background. |
(Spence Laschinger, 2011) [32] |
165 | 28.28 | 93.2% | Nurses | Transversal | -Maslach Burnout Inventory (MBI) | Negative Acts Ques- tionnaire-Revised (NAQ-R) |
-The Areas of Worklife Scale (AWS). -Psychological Capital Questionnaire (PCQ). -Pressure Management Indicator(PMI) |
(Patrick, 2011) [33] |
339 | 28.10 | 91.5% | Nurses | Transversal | -Maslach Burnout Inventory (MBI) | Negative Acts Ques- tionnaire-Revised (NAQ-R) |
-The Authentic Leadership Ques-tionnaire (ALQ) -Job Satisfaction scale. |
(Sundin, 2011) [34] |
1216 | 42.37 | 94.3% | Nurses | Longitudinal | -Maslach Burnout Inventory (MBI) | -Work Environment Survey (SWES) | -Work and social support: Items extracted from the Swedish Work Environment Survey (SWES). |
(Hensel, 2012) [35] |
926 | 39.7 | 82.3% | Nurses, physicians and assistants | Transversal | -Maslach Burnout Inventory-Human Services Survey (MBI-HSS) | -Questionnaire on the frequency of assaults suffered at work. | -Demographic and professional background. |
(Gascon, 2012) [36] |
1826 | 41.84 | 64.2% | Nurses, physicians and assistants | Transversal | Maslach Burnout Inventory (MBI-HSS) | Workplace violence Questionnaire (Gascón et al. 2009b) | -Areas of Work-life Scale (AWS, Leiter & Maslach 2004a) |
(Pranjic, 2012) [37] |
116 | X | 72.4% | Nurses, physicians and assistants | Transversal | -Maslach Burnout Inventory (MBI) | -Mobbing Questionnaire | -Job satisfaction questionnaire. -Work commitment |
(Roldán, 2012) [38] |
315 | 43.92 | 37.4% | Physicians | Transversal | -Maslach Burnout Inventory (MBI) | -Questionnaire on the frequency of assaults suffered at work. | -The Beck Depression Inventory (BDI). -The Beck Anxiety Inventory (BAI). |
(Spence-Laschinger, 2012) [39] |
205 | X | 92% | Nurses | Transversal | -Maslach Burnout Inventory (MBI) | -Questionnaire on the frequency of assaults suffered at work. | -Work satisfaction (Shaver & Lacey, 2003). |
(Galián-Muñoz, 2013) [40] |
137 | 42 | 82.5% | Nurses and assistants | Transversal | -Maslach Burnout Inventory (MBI) | Hospital Aggressive Behaviour Scale-Users | -General Health Questionnaire GHQ-28 |
(Read, 2013) [41] |
342 | 28.1 | 91.5% | Nurses | Transversal | -Maslach Burnout Inventory (MBI) | -Negative Acts Questionnaire— Revised (NAQ-R) -Workplace Incivility Scale (Cortina et al. 2001). |
Conditions of Work Effectiveness Questionnaire II (Laschinger et al. 2001) Career Turnover Intentions (Kelloway et al., 1999) -Areas of Worklife Scale, Community subscale (Leiter and Maslach, 2004) -Areas of Worklife Scale, Values subscale (Leiter and Maslach, 2004) -Areas of Worklife Scale, Fairness subscale (Leiter and Maslach, 2004) -Psychological Capital Questionnaire (Leiter and Maslach, 2004) -Authentic Leadership Questionnaire (Luthans et al., 2007) -Pressure Management IndicatorPhysical Symptoms subscaleEnergy Levels subscale (Williams and Cooper, 1998) |
(Pineau-Stamr, 2013) [42] |
205 | 28.1 | 91.5% | Nurses | Longitudinal | -Maslach Burnout Inventory (MBI) | -Negative Acts Questionnaire— Revised (NAQ-R) |
-Job Turnover Intentions Scale, (Kelloway, Gottlieb, y Barham’s 1999). -Authentic Leadership Questionnaire (ALQ) |
(Threadgill, 2013) [43] |
185 | X | 86% | Nurses | Transversal | -Maslach Burnout Inventory (MBI) | -Negative Acts Questionnaire—Revised (NAQ-R) | -Demographic and professional background. -intention to quit |
(Hensel, 2014) [44] |
671 | 38.7 | 83.0% | Assistants | Transversal | Maslach Burnout Inventory-Human Services Survey (MBI-HSS) | -Staff Observation Assessment Scale—revised (SOAS-R). -Questionnaire on the frequency of assaults suffered at work. |
-Emotional reactions to aggressive behaviour scale. -Difficult behaviour self-efficacy scale. -Positive Work Motivations Scale (PWMS) and General Positive Contributions Scale (GPCS). |
(Hu, 2014) [45] |
424 | X | 96% | Nurses | Transversal | -Maslach Burnout Inventory (MBI) | Own questionnaire on assaults suffered at work. | -Demographic and professional background. |
(Trépanier, 2014) [46] |
699 | 43.99 | 90.5% | Nurses | Longitudinal | -Maslach Burnout Inventory General Survey (MBI-GS) | Negative Acts Questionnaire— Revised (NAQ-R) |
-Satisfaction: Work-Related Basic Need Satisfaction scale |
(Waschgler, 2014) [19] |
694 | 42 | 83.4% | Nurses | Transversal | -Maslach Burnout Inventory (MBI) | Overall Job Satisfaction | -General Health Questionnaire GHQ-28. |
(Abdo, 2015) [47] |
550 | 31.0 | 72.3% | Nurses and Physicians | Transversal | -Maslach Burnout Inventory (MBI) | Own questionnaire on assaults suffered at work. | -Job satisfaction questionnaire |
(Alameddine, 2015) [48] |
915 | X | 79.4% | Nurses | Transversal | -Maslach Burnout Inventory (MBI) | -Exposure and consequences of violence: verbal abuse and physical violence in the last 12 months | -Demographic and professional background. -Intention to quit |
(Dal-Pai, 2015) [49] |
269 | 48.5 | 73% | Nurses and Physicians | Transversal | -Maslach Burnout Inventory (MBI) | -Survey Questionnaire Workplace Violence in the Health Sector | -Self-Report Questionnaire (SRQ-20) |
(Menon, 2015) [50] |
99 | 40 | 50% | Nurses and Physicians | Transversal | -Maslach Burnout Inventory (MBI) | -Descriptive questionnaire on working conditions and violence suffered. | Work stress evaluation questionnaire. |
(Pintado-Cucarella, 2015) [51] |
29 | 39.24 | 65.5% | Physicians | Transversal | Maslach Burnout Inventory-Human Services Survey (MBI-HSS) | Own questionnaire on assaults suffered at work | Jefferson Medical Empathy Scale |
(Viotti, 2015) [52] |
630 | 37.97 | 82.2% | Nurses and Assistants | Transversal | -Maslach Burnout Inventory (MBI) | -Customer-Related Social stressors (CSS) inventory | -Labor resources. |
(Deniz, 2016) [53] |
120 | 29.47 | 46.7% | Nurses and Physicians | Transversal | -Maslach Burnout Inventory (MBI) | Own questionnaire on assaults suffered at work. | Demographic and professional background. |
(Galián-Muñoz, 2016) [54] |
1489 | 42.09 | 82.7% | Nurses, physicians and assistants | Transversal | -Maslach Burnout Inventory (MBI) | The Hospital Aggressive Behaviour Scale—Users (HABS-U). | -Job satisfaction. |
(Llor-Esteban, 2016) [55] |
518 | 41.3 | 86.3% | Nurses | Transversal | -Maslach Burnout Inventory—General Survey (MBI-GS). | Own questionnaire on assaults suffered at work | -Overall Job Satisfaction Scale (OJS). |
(Anwar, 2017) [56] |
286 | 28.9 | X | Nurses | Transversal | -Maslach Burnout Inventory (MBI) | Own questionnaire on assaults suffered at work. | Demographic and professional background. |
(Bawakid, 2017) [57] |
246 | 35 | 57.3% | Physicians | Transversal | -Maslach Burnout Inventory (MBI) | Own questionnaire on assaults suffered at work. | Demographic and professional background. |
(Karsavuran, 2017) [58] |
454 | 55 | 32.0% | Physicians | Transversal | -Maslach Burnout Inventory (MBI) | Own questionnaire on assaults suffered at work. | -Demographic and professional background. -Leymann Inventory of Psychological Terrorization (LIPT). |
(Hamdan, 2017) [59] |
444 | 30 | 76.8% | Nurses and Physicians | Transversal | -Maslach Burnout Inventory (MBI) | Own questionnaire on assaults suffered at work. | Demographic and professional background. |
(Portoghese, 2017) [60] |
40 | X | 75.0% | Physicians | Transversal | -Maslach Burnout Inventory-Human Services Survey (MBI-HSS) | -Fear of future violent events at work (Rogers and Kelloway, 1997). -Psychological aggression (Rogers and Kelloway, 1997). |
-Demographic and professional background. -Job Control |
(Rafeea, 2017) [61] |
100 | 35 | 66% | Nurses, Physicians and Assistants | Transversal | -Maslach Burnout Inventory (MBI) | Own questionnaire on assaults suffered at work | -Demographic and professional background. |
(Wongtongkam, 2017) [62] |
48 | 39.19 | 64.8% | Nurses | Transversal | -Abbreviated Maslach Burnout Inventory. | Workplace violence: personal experience of the last 30 days, causes and contributing factors. Authors’ characteristics |
Available resources. Impact of event scale-revised (IES-R). Evaluate Post-Traumatic Stress. |
(Copeland, 2018) [63] |
147 | 35 | 63% | Nurses and physicians | Transversal | -Maslach Burnout Inventory (MBI) | Own questionnaire on assaults suffered at work. | -Job Satisfaction |
(Coskun-Cenk, 2018) [64] |
143 | X | 58.7% | Nurses and physicians | Transversal-descriptive | -Maslach Burnout Inventory (MBI) | Own questionnaire on assaults suffered at work. | Demographic and professional background. |
(Kim, 2018) [65] |
170 | X | 75% | Nurses | Transversal | -Maslach Burnout Inventory (MBI) | Own questionnaire on assaults suffered at work. | AACN’s HWE Questionnaire: Evaluates collaboration between colleagues, communication skills, effectiveness of decision-making, leadership, recognition |
(Looff, 2018) [66] |
114 | 35.2 | 59% | Nurses | Transversal | -Maslach Burnout Inventory (MBI) | -Modified Overt Aggression Scale (Oliver, Crawford, Rao, Reece, & Tyrer, 2007). | -Dutch Bar-On Emotional Quotient Inventory. Bar-On 2006): Evaluate Emotional Intelligence. -NEO Five-Factor Inventory (NEO-FFI): Evaluate personality factors. -Demands and Support questionnaire: Assess emotional stress. |
(Shier, 2018) [67] |
674 | 42.91 | 86.6% | Nurses, Physicians and Assistants | Transversal | -Maslach Burnout Inventory (MBI) | Own questionnaire on assaults suffered at work. | -Relationships -Intention to Leave—A further adaptation to Kline and Graham (2009): intention to quit work. -Life Scale (SWLS): Satisfaction with life. |
(Zaczyk, 2018) [68] |
74 | 40 | 90.5% | Nurses | Transversal | -Maslach Burnout Inventory (MBI) | Own questionnaire on assaults suffered at work | Demographic and professional background. |
(Aguilar-Nájera, 2019) [69] |
411 | X | X | Physicians | Transversal | -Maslach Burnout Inventory (MBI) | Own questionnaire on assaults suffered at work | Demographic and professional background. |
(Ajoudani, 2019) [70] |
278 | 33.76 | 85.8% | Nurses | Transversal | -Maslach Burnout Inventory (MBI) | -Negative Acts Questionnaire (NAQ) | -Moral Distress Scale-Revised |
(Akram, 2019) [71] |
350 | 42.6 | 40% | Physicians | Transversal | Maslach Burnout Inventory—General Survey (MBI-GS). | -Counterproductive Work Behavior -Abusive supervisor. |
-Labor resources. |
(Andela,2018) [72] |
481 | 39 | 96% | Nurses | Transversal | -Maslach Burnout Inventory (MBI) | Elderly abuse scale developed by Huguenotte (2012). |
-Job stressors and job resources were measured scale. |
(Ghaziri, 2019) [73] |
95 | 44 | 75% | Nurses | Transversal | -Maslach Burnout Inventory (MBI) | -Own questionnaire on assaults suffered at work. | Demographic and professional background. |
(Castro Negreiros, 2019) [74] |
96 | X | X | Assitants | Transversal | -Maslach Burnout Inventory (MBI) | -Test Escala Cisneros. | Demographic and professional background. |
(Goussinsky, 2019) [75] |
105 | 37.7 | 84% | Nurses | Transversal | -Maslach Burnout Inventory (MBI) | -Own questionnaire on assaults suffered at work. | -Coworker support Sub-scale: Peer support. -Occupational Coping Self-EfficacyQuestionnaire for Nurses (OCSE-N): Self-efficacy strategies. |
(Jiménez, 2019) [76] |
565 | 36 | 37.4 | Nurses and Physicians | Transversal | -Maslach Burnout Inventory (MBI) | -Own questionnaire on assaults suffered at work. | Demographic and professional background. |
(Looff, 2019) [77] |
110 | 35.5 | 59% | Nurses | Longitudinal | -Maslach Burnout Inventory (MBI) | Questionnaire on the frequency of violence suffered at work. | Dutch Bar-On Emotional Quotient Inventory. Bar-On 2006): Evaluate Emotional Intelligence. -NEO Five-Factor Inventory (NEO-FFI): Evaluate personality factors. -Demands and Support questionnaire: Assess emotional stress. |
(Kim, 2019) [78] |
324 | X | 96.3% | Nurses | Transversal | -Maslach Burnout Inventory (MBI). -Professional Quality of Life (ProQOL) Scale (Stamm 2009). |
-Negative Acts Questionnaire-Revised (NAQ-R) | Turnover intention |
(Rayan, 2019) [79] |
118 | 29.14 | 56% | Nurses | Transversal | -Maslach Burnout Inventory (MBI) | -Own questionnaire on assaults suffered at work. | The Perceived Stress Scale |
(Yasar-Hacer, 2019) [80] |
310 | 35.4 | 52.3% | Physicians | Transversal | -Maslach Burnout Inventory (MBI) | -Own questionnaire on assaults suffered at work. | Demographic and professional background. |
(Vincent-Höper, 2020) [81] |
582 | X | 80% | Nurses | Transversal | -Maslach Burnout Inventory (MBI) | -Own questionnaire on assaults suffered at work. | Demographic and professional background. |