Table 2. Comparision of the mean item scores of patient relatives and nurses.
Bold indicates p values smaller than 0.05.
| Dimensions | Items |
Relatives (Rank) Mean± SD |
Nurse (Rank) Mean ± SD |
p |
|---|---|---|---|---|
| Asurance/Proxymity | To be assured the best care possible is being given to the patient | (1) 3.93 ± 0.26 | (1) 3.69 ± 0.46 | <0.001 |
| Information | To be called at home about changes in the patient’s condition | (2) 3.93 ± 0.26 | (12)3.35 ± 0.68 | < 0.001 |
| Asurance/Proxymity | To be assured it is alright to leave the hospital for a while | (3) 3.93 ± 0.28 | (3) 3.52 ± 0.50 | <0.001 |
| Asurance/Proxymity | To feel that the hospital personnel care about the patient | (4) 3.91 ± 0.29 | (6) 3.47 ± 0.58 | <0.001 |
| Asurance/Proxymity | To know specific facts concerning the patient’s progress | (5) 3.89 ± 0.32 | (8) 3.46 ± 0.50 | <0.001 |
| Information | To know exactly what is being done for the patient | (6) 3.86 ± 0.36 | (4) 3.48 ± 0.57 | <0.001 |
| Asurance/Proxymity | To have questions answered honestly | (7) 3.84 ± 0.39 | (2) 3.55 ± 0.54 | <0.001 |
| Asurance/Proxymity | To feel there is hope | (8) 3.83 ± 0.37 | (13) 3.34 ± 0.58 | <0.001 |
| Information | To know how the patient is being treated medically | (9) 3.83 ± 0.41 | (11)3.35 ± 0.56 | <0.001 |
| Information | To know why things were done for patient | (10) 3.83 ± 0.41 | (14) 3.34 ± 0.65 | <0.001 |
| Support/Comfort | To feel accepted by the hospital staff | (11) 3.80 ± 0.44 | (5) 3.48 ± 0.60 | 0.001 |
| Asurance/Proxymity | To receive information about the patient at least once a day | (12) 3.80 ± 0.45 | (25) 3.00 ± 0.75 | <0.001 |
| Information | To be told about transfer plans while they are being made | (13) 3.80 ± 0.45 | (22) 3.17 ± 0.65 | <0.001 |
| Information | To know about types of staff members taking care of the patient | (14) 3.76 ± 0.46 | (16) 3.31 ± 0.72 | <0.001 |
| Asurance/Proxymity | To talk to the doctor every day | (15) 3.75 ± 0.46 | (20) 3.20 ± 0.71 | <0.001 |
| Information | To have a specific person to call at the hospital when unable to visit | (16) 3.75 ± 0.54 | (27) 2.96 ± 0.87 | <0.001 |
| Asurance/Proxymity | To know which staff members could give what type of information | (17) 3.71 ± 0.48 | (9) 3.46 ± 0.57 | 0.005 |
| Information | To talk about the possibility of the patient’s death | (18) 3.55 ± 0.59 | (17) 3.30 ± 0.54 | 0.005 |
| Support/Comfort | To be told about other people that could help with problems | (19)3.55 ± 0.63 | (21) 3.17 ± 0.55 | <0.001 |
| Asurance/Proxymity | To have directions as to what to do at the bedside | (20) 3.52 ± 0.59 | (15) 3.33 ± 0.78 | 0.111 |
| Asurance/Proxymity | To have explanations of the environment before going into the critical care unit for the first time | (21) 3.52 ± 0.69 | (7) 3.47 ± 0.69 | 0.671 |
| Support/Comfort | To see the patient frequently | (22) 3.50 ± 0.71 | (36) 2.70 ± 0.96 | <0.001 |
| Information | To have visiting hours started on time | (23) 3.45 ± 0.59 | (18) 3.30 ± 0.60 | 0.087 |
| Support/Comfort | To talk about feelings about what has happened | (24) 3.41 ± 0.73 | (10) 3.36 ± 0.56 | 0.544 |
| Support/ Comfort | To have friends nearby for support | (25) 3.34 ± 0.68 | (19) 3.28 ± 0.59 | 0.553 |
| Support/Comfort | To talk to the same nurse every day | (26) 3.21 ± 0.73 | (39) 2.37 ± 0.94 | <0.001 |
| Support/Comfort | To have another person with you visiting the critical care unit | (27) 3.21 ± 0.84 | (29) 2.91 ± 0.68 | 0.007 |
| Support/Comfort | To visit at any time | (28) 3.17 ± 0.82 | (40) 2.35 ± 1.01 | <0.001 |
| Support/Comfort | To have a bathroom near the waiting room | (29) 3.13 ± 0.85 | (23) 3.04 ± 0.69 | 0.421 |
| Support/Comfort | To help with the patient’s physical care | (30) 2.99 ± 0.84 | (38) 2.65 ± 0.91 | 0.016 |
| Support/Comfort | To have comfortable furniture in the waiting room | (31) 2.92 ± 0.97 | (30) 2.87 ± 0.95 | 0.738 |
| Support/Comfort | To feel it is all right to cry | (32) 2.88 ± 0.88 | (26) 2.98 ± 0.69 | 0.369 |
| Support/Comfort | To have good food available in the hospital | (33) 2.86 ± 0.96 | (24) 3.02 ± 0.86 | 0.279 |
| Support/Comfort | To have a telephone near the waiting room | (34) 2.83 ± 1.01 | (33) 2.81 ± 0.99 | 0.920 |
| Support/Comfort | To be told about someone to help with family problems | (35)2.80 ± 0.93 | (31) 2.83 ± 0.75 | 0.758 |
| Support/Comfort | To have someone be concerned about with your health | (36) 2.78 ± 0.94 | (28) 2.94 ± 0.71 | 0.168 |
| Support/Comfort | To have a place to be alone while in the hospital | (37) 2.78 ± 0.96 | (35) 2.74 ± 0.83 | 0.793 |
| Support/Comfort | To be alone at any time | (38) 2.53 ± 0.85 | (34) 2.80 ± 0.81 | 0.038 |
| Support/Comfort | To have a pastor visit | (39) 2.37 ± 1.01 | (37) 2.65 ± 0.89 | 0.066 |
| Support/Comfort | To be told about chaplain services | (40) 2.35 ± 1.02 | (32) 2.81 ± 0.85 | 0.001 |