Skip to main content
. 2021 Mar 26;7(3):e25859. doi: 10.2196/25859

Table 4.

Aggregated user responses to open-ended questions.

Category and response Value, n (%)
Best part of MyCOVIDKey

Total responses 18 (100)

Useful tool, good for contact tracing 6 (33)

Accessible/good locations for barcodes 3 (17)

Easy to use/simple 3 (17)

Tracks statistics/game-like 2 (11)

Minimal time required 2 (11)

Scanning worked well 2 (11)

Self-assessments 2 (11)

Gift card incentives 1 (6)
Worst part of MyCOVIDKey

Total responses 19 (100)

Web browser 10 (53)

Key-in did not always work as expected 6 (32)

Difficult to use when carrying things 3 (16)

Automatic logout 3 (16)

Effort required 2 (11)

Unsure who sees information 1 (5)

Frequent self-assessments 1 (5)

Number of steps to get to key-in window 1 (5)

Unclear instructions 1 (5)

Unsure if others are using frequently/effectively? 1 (5)

Expectation of receiving notification if someone tested positive for SARS-CoV-2 1 (5)
Ways to improve MyCOVIDKey

Total responses 20 (100)

Make it a native app 12 (60)

Open directly to scanner, faster scanning 4 (20)

Integration with other location services, self-report locations visited 4 (20)

Offline mode 2 (10)

More key-in locations 2 (10)

More transparency on how information is collected and shared 1 (5)

Clearer instructions for use 1 (5)

More use statistics 1 (5)

Option to self-report positive test result 1 (5)