Timeline of national and local changes/interventions affecting video visit adoption within the San Francisco Department of Veterans Affairs Healthcare System (SFVAHCS) Home Based Primary Care (HBPC) Program. Pre-pandemic period=before March 11th, 2020; early pandemic period=March 11th, 2020 to March 27th, 2020; and later pandemic period=after March 27th, 2020. VVC=Veterans Affair Video Connect video visit software platform, VA=Department of Veterans Affairs, EHR=electronic health record, QI=quality improvement.