Table 4.

Summary of tool use and outcomes

	Yes	No
Tool	n (%)	n (%)
Telehealth Teach‐back (N = 44)	40 (91)	4 (9)
Looked at fact sheet or received teaching orally	33 (75)	11 (25)
Telehealth Teach‐back tool used	12 (27)	32 (73)
Needed clarification on teaching	40 (91)	4 (9)
Learned something new
Telehealth Listening
All Cycles (N = 44)
Reported decrease in level of concern	12 (27)	32 (73)
Cycles 2–4 (N = 30)
Reported that they felt a connection with project implementer	30 (100)	30 (0)
Cycles 3–4 (N = 20)
Reported it was nice to talk with someone for a while today	21 (100)	21 (0)

Note: n = 44, all cycles; N = 30, cycles 2–4; N = 20, cycles 3–4.