Skip to main content
letter
. 2021 Apr 1;59:102641. doi: 10.1016/j.ajp.2021.102641

Table 1.

Patient opinion about the differences between online and face to face consultation.

Variable (n = 183)
N %
Patient’s Satisfaction Both equal 56 30.6
Online more than face to face 40 21.8
Face to face more than online 87 47.5
Cost Both equal 51 27.9
Online more than face to face 42 22.9
Face to face more than online 90 49.2
Trust diagnosis Both equal 74 40.4
Online more than face to face 8 4.4
Face to face more than online 101 55.2
Trust treatment Both equal 93 50.8
Online more than face to face 5 2.7
Face to face more than online 85 46.5
Telling symptoms easily Both equal 66 36.1
Online more than face to face 54 29.5
Face to face more than online 63 34.4
Doctor care Both equal 89 48.6
Online more than face to face 10 5.5
Face to face more than online 84 45.9
Patient concentration Both equal 93 50.8
Online more than face to face 40 21.8
Face to face more than online 50 27.3
Doctor concentration Both equal 110 60.1
Online more than face to face 12 6.6
Face to face more than online 61 33.3
Feeling of security and privacy Both equal 86 47.0
Online more than face to face 34 18.6
Face to face more than online 63 34.4
Online advantages Avoiding embarrassment and stigma attached to psychological clinics. 88 57.5
Avoiding COVID-19 infection 108 59.1
Saving money for travelling and transportation 87 47.5
Saving time for travelling, transportation and waiting at the clinic. 129 70.5
Face to face advantages Taking a handwritten prescription 53 29
Feeling of more security associated with the privacy of personal information. 76 41.5
Feeling that the doctor can diagnose accurately 102 55.7
Feeling direct contact between the doctor and the patient 154 84.2
After the end of COVID-19 pandemic you will prefer Both of them 45 24.6
Online 42 23
Face to face in clinic 96 52.4