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. 2021 Apr 1;21:296. doi: 10.1186/s12913-021-06288-5

Table 2.

Nurse managers’ work activities (n = 29), nurses’ job satisfaction (n = 306) and patient satisfaction (n = 651) presented according to subscale, and described using mean score, standard deviation (SD), and Cronbach’s alpha

Scale (number of items) n Mean SD α scale
Nurse managers’ work activities (NMWCQ)
 Recruitment (5) 29 3.2875 .88377 0.842
 Organizing (7) 29 4.6224 .66350 0.767 (1–6):
 Work well-being (5) 29 3.4214 .47559 0.738 6 = daily
 Work atmosphere (3) 29 3.6429 .77475 0.776 5 = weekly
 Communication (5) 29 3.8000 .59129 0.478 4 = monthly
 Clinical nursing (9) 29 2.7450 .99992 0.817 3 = 2–4 times a year
 Development of the unit (12) 29 4.0418 .78712 0.916 2 = annual
 Personnel development (8) 29 3.4281 .68550 0.769 1 = never
 Development of nursing (4) 29 3.7232 .80029 0.840
 Financial management (7) 29 3.3010 .78375 0.782
 Planning and evaluation of activities (6) 29 3.4464 .62370 0.779
 Collaboration (10) 29 3.9066 .75205 0.835
 Development with collaborating partners (6) 29 3.8869 .49908 0.656
Job satisfaction (KUHJSS)
 Leadership (7) 305 7.275 1.998 0.950 0–10:
 Requiring factors of work (8) 303 6.340 1.648 0.843 0 = not satisfied at all
 Motivating factors of the work (5) 301 8.461 1.154 0.816 10 = completely satisfied
 Working welfare (4) 304 7.992 1.296 0.723
 Participation in decision-making (4) 303 6.492 1.889 0.815
 Sense of community (4) 304 7.473 1.639 0.811
 Working environment (4) 304 7.178 1.432 0.766
Patient satisfaction (RHCS)
 Professional practice (17) 650 9.155 1.098 0.970 0–10:
 Information and participation in own care (11) 650 8.813 1.387 0.946 0 = not satisfied at all
 Cognition of physical needs (4) 590 8.741 1.803 0.846 10 = completely satisfied
 Human resources (3) 642 8.512 1.775 0.881
 Pain and apprehension (4) 621 8.356 1.917 0.786
 Interdisciplinary collaboration (3) 645 9.153 1.162 0.916
 Outcomes variables (4) 644 8.929 1.479 0.894

Abbreviations: n number of participants, SD standard deviation, α Cronbach’s Alpha