Table 3.
Health- and Utilization-Related Characteristics of Emergency Department Patient Experience of Care Discharged to Community Survey Respondents, by Race/Ethnicity of Patients (N=3122)
| Total respondents | Overall | White | Hispanic | Black | |
|---|---|---|---|---|---|
| 3122 (100.0%) | 2022 (64.8%) | 323 (10.3%) | 372 (11.9%) | ||
| Thinking about this visit, what was the main reason why you went to the emergency room? (Q1) | *** | ||||
| Accident or injury | 780 (25.0%) | 519 (25.7%) | 72 (22.3%) | 83 (22.3%) | |
| A new health problem | 1331 (42.6%) | 896 (44.3%) | 148 (45.8%) | 136 (36.6%) | |
| An ongoing health condition or concern | 945 (30.3%) | 559 (27.6%) | 98 (30.3%) | 147 (39.5%) | |
| Unknown | 66 (2.1%) | 48 (2.4%) | 5 (1.5%) | 6 (1.6%) | |
| For this visit, did you go to the emergency room in an ambulance? (Q2) | |||||
| No | 2519 (80.7%) | 1637 (81.0%) | 263 (81.4%) | 294 (79.0%) | |
| Yes | 587 (18.8%) | 376 (18.6%) | 60 (18.6%) | 73 (19.6%) | |
| Unknown | 16 (0.5%) | 9 (0.4%) | 0 (0.0%) | 5 (1.3%) | |
| In the last 6 months, how many times have you visited any emergency room to get care for yourself? Please include the emergency room visit you have been answering questions about in this survey. (Q32) | *** | ||||
| 1 time | 1691 (54.2%) | 1163 (57.5%) | 160 (49.5%) | 180 (48.4%) | |
| 2 times | 651 (20.9%) | 405 (20.0%) | 76 (23.5%) | 84 (22.6%) | |
| 3 times | 326 (10.4%) | 196 (9.7%) | 48 (14.9%) | 35 (9.4%) | |
| 4 times | 155 (5.0%) | 91 (4.5%) | 12 (3.7%) | 31 (8.3%) | |
| 5–9 times | 134 (4.3%) | 76 (3.8%) | 14 (4.3%) | 21 (5.6%) | |
| 10 or more times | 34 (1.1%) | 17 (0.8%) | 6 (1.9%) | 8 (2.2%) | |
| Unknown | 131 (4.2%) | 74 (3.7%) | 7 (2.2%) | 13 (3.5%) | |
| Not counting the emergency room, is there a doctor’s office, clinic, or other place you usually go if you need a check-up, want advice about a health problem, or get sick or hurt? (screener) (Q33) | *** | ||||
| No | 364 (11.7%) | 168 (8.3%) | 62 (19.2%) | 70 (18.8%) | |
| Yes | 2666 (85.4%) | 1807 (89.4%) | 256 (79.3%) | 297 (79.8%) | |
| Unknown | 92 (2.9%) | 47 (2.3%) | 5 (1.5%) | 5 (1.3%) | |
| How many times in the last 6 months did you visit that doctor’s office, clinic, health center, or other place to get care or advice about your health? (Q34) | ** | ||||
| None | 229 (7.3%) | 138 (6.8%) | 29 (9.0%) | 38 (10.2%) | |
| 1 time | 550 (17.6%) | 392 (19.4%) | 43 (13.3%) | 58 (15.6%) | |
| 2 times | 632 (20.2%) | 435 (21.5%) | 56 (17.3%) | 63 (16.9%) | |
| 3 times | 396 (12.7%) | 275 (13.6%) | 27 (8.4%) | 54 (14.5%) | |
| 4 times | 266 (8.5%) | 185 (9.1%) | 31 (9.6%) | 21 (5.6%) | |
| 5–9 times | 368 (11.8%) | 238 (11.8%) | 48 (14.9%) | 39 (10.5%) | |
| 10 or more times | 158 (5.1%) | 101 (5.0%) | 20 (6.2%) | 12 (3.2%) | |
| Unknown | 159 (5.1%) | 90 (4.5%) | 7 (2.2%) | 17 (4.6%) | |
| Screened out | 364 (11.7%) | 168 (8.3%) | 62 (19.2%) | 70 (18.8%) | |
| In general, how would you rate your overall health? (Q35) | * | ||||
| Poor | 221 (7.1%) | 138 (6.8%) | 25 (7.7%) | 22 (5.9%) | |
| Fair | 648 (20.8%) | 398 (19.7%) | 70 (21.7%) | 100 (26.9%) | |
| Good | 999 (32.0%) | 673 (33.3%) | 102 (31.6%) | 128 (34.4%) | |
| Very good | 793 (25.4%) | 557 (27.5%) | 81 (25.1%) | 71 (19.1%) | |
| Excellent | 383 (12.3%) | 240 (11.9%) | 42 (13.0%) | 48 (12.9%) | |
| Unknown | 78 (2.5%) | 16 (0.8%) | 3 (0.9%) | 3 (0.8%) | |
| In general, how would you rate your overall mental or emotional health? (Q36) | * | ||||
| Poor | 101 (3.2%) | 62 (3.1%) | 10 (3.1%) | 15 (4.0%) | |
| Fair | 392 (12.6%) | 244 (12.1%) | 48 (14.9%) | 52 (14.0%) | |
| Good | 795 (25.5%) | 531 (26.3%) | 76 (23.5%) | 100 (26.9%) | |
| Very good | 856 (27.4%) | 616 (30.5%) | 81 (25.1%) | 84 (22.6%) | |
| Excellent | 903 (28.9%) | 558 (27.6%) | 105 (32.5%) | 118 (31.7%) | |
| Unknown | 75 (2.4%) | 11 (0.5%) | 3 (0.9%) | 3 (0.8%) | |
Notes: Significance was calculated using chi-square tests to determine differences in the distributions between White, Hispanic, and Black of non-missing/known responses categories; overall column includes all patients including those in the “Other” category
*0.01 ≦ p < 0.05
**0.001 ≦ p < 0.01
***p < 0.001