Table 6.

Categories of posts derived from the Macao SAR Government Facebook data.

Name	Definition	Count	Example
Plans and Measures	Government’s plans and measures to combat the pandemic	542	“Starting from 0:00 h on 19 March all foreign worker ID card holders will be prohibited from entering Macau, except for those with a resident status of Mainland China, Hong Kong and Taiwan… [Infographic]”
Public Health Messages	Messages for educating the public, persuading them to change behavior and preventing COVID-19 infection	99	“The representative of the Health Bureau explained that aerosol transmission is not equivalent to air transmission; aerosols are small droplets formed when patients cough, sneeze or talk to people…”
Rumor Control	Posts for rumor control or clarifying untrue information	22	“Regarding rumors on the internet that influenza vaccination can prevent COVID-19, the Health Bureau emphasized that the rumors are not true and appealed the public not to believe or spread false information…”
Latest News	Latest update about the pandemic, including regular updates of numbers	709	“In the past 24 h, there have been no new confirmed cases of COVID-19 infection in Macao, and a total of 10 confirmed cases have been maintained. All of which are in a mild condition. As of 3 pm, there are a total of 316 suspected cases in Macao...”
Appreciation	Appreciation message to front-line workers and public staff for controlling the pandemic	44	“In response to the anticipated increase in tourists, all relevant departments in Macao have made specific arrangements, strengthened epidemic preventive work and passenger management. Let’s have a look at what they do and thank them for their efforts.”
Community Resilience	Actions (e.g., donations of resources) taken by communities (e.g., non-government organizations and individuals) to combat the pandemic	17	“ [The name of an enterprise] donated 4000 L of disinfectant alcohol to the SAR government…”
Press Conference Live	Live video of the government’s press conferences about the pandemic and its latest development	231	“Press conference on the latest outbreak of COVID-19 and announcements of various prevention and control measures in Macao [Date] [Video]”