Table 3.

The Result of Construct Validity Analysis.

Factors variables	Measurement items	Factor loading loadings	Cronbach’s α	Cumulative % of variance
Attitudinal loyalty	PL1	0.838
	PL 2	0.900
	PL 3	0.878
Behavioral loyalty	PL 4	0.863
	PL 5	0.851
	PL 6	0.736
Patient loyalty	Attitudinal loyalty	0.939	.910	67.267
	Behavioral loyalty	0.942
Medical environment	PS 53	0.795
	PS 54	0.810
	PS 55	0.817
	PS 56	0.798
Ancillary service	PS 57	0.820
	PS 58	0.818
	PS 59	0.730
Medical service	PS 60	0.808
	PS 61	0.669
	PS 62	0.822
	PS 64	0.785
	PS 65	0.732
	PS 66	0.835
	PS67	0.809
Patient satisfaction	Medical environment	0.929	.957	65.695
	Ancillary service	0.948
	Medical services	0.948
Interpersonal physician trust scale	PT71	0.750
	PT 73	0.779
	PT 74	0.741
	PT 77	0.770
	PT 79	0.776
	PT 80	0.822
	PT 81	0.753
	PT 82	0.813
Health care system trust scale	PT 83	0.727
	PT 85	0.747
	PT 87	0.776
	PT 88	0.660
	PT 92	0.792
	PT 93	0.843
	PT 94	0.828
	PT 95	0.803
Patient trust	Interpersonal	0.969	.910	64.436
	Health care	0.954