Table 3.
Feedback | Feedback subcategory | Subcategory definition | Illustrative quotation |
---|---|---|---|
Feedback | Self-sufficing | Caregivers innovated to address their unmet information need | “We kind of researched more, you know, to see what people had done with that and what was available gadget-wise to prevent her from going out the door again. But, you know, we thought of a lot of stuff on our own, just, or it was, it just came up, so, yeah.” Participant 749 |
Engaging technology | Caregivers engaged technology to address their unmet information need | “I go into MyChart when I have a problem…but I usually type it as if it’s [person living with dementia]. It’s so much easier.” Participant 545 | |
Engaging people | Caregivers engaged others to address their unmet information needs | “The girls are helping me with all the paperwork because I’m not, I can’t think. I’m not very good anymore sometimes with the paperwork, so they’re very helpful…If I didn’t have that support, I’d be in a loony bin.” Participant 986 | |
Information need unmet | Caregivers’ information needs remained unmet | “And then they had something that always call sundowning, and I don’t know if that’s what sundowning is or not. I never really looked it up.” Participant 625 |
Note: Numerous quotations were identified during data analysis for each subcategory. The quotations included in this table were selected because they describe representative or exemplary instances of the subcategory in the data.