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. 2020 Nov;30(6):1017–1026. doi: 10.4314/ejhs.v30i6.21

Table 2.

Percentage of ‘entirely done’ response to SPIKES protocol components, SPHMMC, Addis Ababa, 2019

SPIKES component Percentage of ‘entirely
done’ response
Setting 74.5%
Perception 51.1%
Invitation 56.3%
Knowledge 15.9%
Empathy 22.3%
Summary 10.1%