Table 6.

Top 25 frequency results for sub-corpora comment content words

“Successful” letter comments sub-corpus				“Unsuccessful” letter comments sub-corpus
Rank	No. of hits	Relative frequency (per 10,000 words)	Content word	Rank	No. of hits	Relative frequency (per 10,000 words)	Content word
1	157	750	clear	1	41	151	GP
2	53	253	follow	2	40	148	follow
3	50	239	plan	3	37	136	diagnosis
4	44	210	diagnosis	4	36	133	patient
5	38	182	good	5	32	118	discharge
6	38	182	summary	6	29	107	medication
7	35	167	discharge	7	26	96	summary
8	34	162	GP	8	23	85	clear
9	33	158	information	9	22	81	unclear
10	26	124	medication	10	21	77	information
11	21	100	detailed	11	20	74	poor
12	20	96	investigations	12	18	66	letter
13	20	96	medications	13	15	55	advice
14	19	91	treatment	14	14	52	hospital
15	18	86	given	15	13	48	handwritten
16	18	86	management	16	12	44	admission
17	17	81	action	17	12	44	dose
18	16	76	changes	18	10	37	medications
19	16	76	concise	19	10	37	plan
20	16	76	history	20	10	37	started
21	15	72	clearly	21	9	33	action
22	13	62	advice	22	9	33	blood
23	13	62	patient	23	9	33	details
24	12	20	admission	24	9	33	Indication
25	12	20	details	25	9	33	investigations