Table 8. Performance evaluation of proposed DSR on the Daraz and Yelp reviews.

Top Products and Services	Yelp Dataset					Daraz Dataset
	Positive Reviews	Negative Reviews	Neutral Review	Total Reviews	$DivScore$	Positive Reviews	Negative Reviews	Neutral Review	Total Reviews	$DivScore$
1	6,282	274	92	6,648	10.8	41	27	12	80	7.1
2	4,968	722	128	5,818	9.9	43	14	19	76	6.9
3	3,714	225	53	3,992	8.8	25	15	8	48	6.5
4	3,127	221	34	3,382	8.7	24	11	7	42	6.4
5	2,695	169	76	2,940	8.1	23	13	6	42	6.3
6	2,596	278	43	2,917	8.1	21	17	2	40	6.2
7	2,500	261	39	2,800	7.9	25	11	3	39	6.2
8	2,288	257	43	2,588	7.6	20	10	7	37	6.0
9	2,378	158	40	2,576	7.6	21	10	5	36	5.8
10	2,328	137	28	2,493	7.5	20	13	2	35	5.7