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. Author manuscript; available in PMC: 2022 May 1.
Published in final edited form as: Emerg Med Clin North Am. 2021 Mar 17;39(2):429–442. doi: 10.1016/j.emc.2021.01.006

Table 1:

System, provider, and patient level factors that can complicate safe discharges, collated from qualitative staff and patient studies.5,27-29

System factors Provider factors Patient factors
Insurance issues: precertification for medications or home health or nursing facility placement Patient load Complex interacting comorbidities
Barriers to access to outpatient resources Implicit biases Polypharmacy
No communication between electronic health record systems Lack of training Cognitive impairment
Minimal face to face time with the patient and heavy charting requirements Perception that it takes too much time Low health literacy or educational level
Multiple handoffs and multiple providers Focus on acute issue only in the ED leads to disregarding chronic issues Lack of social support
Reduced services due to time of day or weekend transitions Low engagement with community partners Cultural preferences on communication and family involvement
Lack of in person or face-to-face handoffs Difficulty tailoring instructions to individuals Communication difficulties (e.g., sensory impairment, language barriers)
Poor integration of transitions of care services Minimal planning time for discharge from the ED compared to inpatient time
Lack of inpatient-outpatient continuity of providers Limited training in transitional care principles
ED crowding and/or inadequate staffing