Table 3.
Visit and follow-up characteristics among 86 patients who had telehealth visits during the Covid-19 pandemic and who responded to a survey about their experience, and a subset of 23 patients who participated in in-depth interviews.
| Survey respondents (n = 86) |
In-depth interview respondents (n = 23) |
|||
|---|---|---|---|---|
| n | % | n | % | |
| Visit characteristics | ||||
| Visit duration, minutes (mean, SD) | 17 | 8 | 18 | 8 |
| Visit type | ||||
| Phone | 80 | 93 | 21 | 91 |
| Video | 6 | 7 | 2 | 9 |
| Visit language | ||||
| English | 79 | 92 | 21 | 91 |
| Spanish with no interpreter | 4 | 5 | 1 | 4 |
| Spanish with interpreter | 3 | 4 | 1 | 4 |
| Device used | ||||
| Smartphone | 81 | 94 | 22 | 96 |
| Regular phone | 2 | 2 | 0 | 0 |
| Computer | 1 | 1 | 1 | 4 |
| Tablet | 2 | 2 | 0 | 0 |
| Patient location at time of visit | ||||
| Home | 70 | 81 | 19 | 83 |
| Work | 13 | 15 | 4 | 17 |
| Public place | 2 | 2 | 0 | 0 |
| Other | 1 | 1 | 0 | 0 |
| Concern about privacy during visit | ||||
| Not at all concerned | 58 | 67 | 17 | 74 |
| A little concerned | 7 | 8 | 2 | 9 |
| Somewhat concerned | 11 | 13 | 3 | 13 |
| Very concerned | 10 | 12 | 1 | 4 |
| Follow-up characteristics | ||||
| Attended in-person visit within 30 days of telehealth | ||||
| Yes | 42 | 49 | 12 | 52 |
| No | 44 | 51 | 11 | 48 |
| Reason for in-person visit | ||||
| LARC insertion | 14 | 16 | 3 | 13 |
| LARC removal | 24 | 28 | 8 | 35 |
| Other | 4 | 5 | 1 | 4 |