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. 2020 Jul 28;5(1):e25. doi: 10.1017/cts.2020.517

Table 2.

Completion of Common Metrics and performance improvement activities (N = 59 hubs*)

Mean (SD), range By metric
Overall sum Actual
Possible Actual Possible Careers IRB Pilot P-value
All activities 30 23.7 (6.6)
8–30
10 8.09 (2.6)
2.5–10
7.4 (2.9)
2–10
8.1 (2.5)
1–10
0.44
Clusters of activities**
 Creating metric result 6 5.9 (0.3)
4–6
2 2.0 (0.0)
-
1.9 (0.3)
0–2
1.9 (0.1)
1–2
0.15
 Understanding current performance 6 5.5 (0.8)
3–6
2 1.8 (0.4)
0.5–2
1.8 (0.4)
1–2
1.8 (0.4)
0–2
0.96
 Developing improvement plan 9 6.4 (3.1)
0–9
3 2.3 (1.2)
0–3
1.9 (1.4)
0–3
2.3 (1.2)
0–3
0.05
 Implementing improvement plan 6 4.1 (2.1)
0–6
2 1.4 (0.9)
0–2
1.2 (0.9)
0–2
1.4 (0.8)
0–2
0.17
 Documenting metric result and plan fully 3 1.8 (1.2)
0–3
1 0.6 (0.5)
0–1
0.5 (0.5)
0–1
0.6 (0.5)
0–1
0.21

SD = Standard Deviation.

*

One hub did not respond.

**

Composition of clusters: (1) creating metric result entails data collection and computing metric according to operational guideline; (2) understanding metric result entails forecasting future performance or comparing results to any other data, and specifying underlying reasons with stakeholders; (3) developing improvement plan entails involving stakeholders, specifying actions, and prioritizing actions based on effectiveness or feasibility; (4) implementing the improvement plan entails reaching out to partners for help and starting implementation activities; (5) documenting includes entering metric result, describing underlying reasons, identifying partners, potential actions, and planned actions.