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. 2020 Apr 6;4(6):498–507. doi: 10.1017/cts.2020.37

Table 4.

Lessons learned during the PRO implementation planning process. Seven themes emerged that highlighted the fundamental importance of human and organizational factors in implementation planning.

  • 1.

    Recognize that planning is both a stepwise and an iterative process.

  • 2.

    Choose an effective and enthusiastic clinician champion to maximize success.

  • 3.

    Choose PRO measures that are consistent with intended use.

  • 4.

    Expect to identify, embrace, and overcome barriers throughout the process.

  • 5.

    Prepare to tailor workflow to minimize disruption.

  • 6.

    Allow sufficient time in the planning process to make and discuss decisions.

  • 7.

    Continuously engage institutional leaders.