Table 2.

Scoring rubric used in interview sampling: completion of Common Metrics and performance improvement activities

Domains and related activities*
Creating the metric
• Collected data
• Computed metric result according to Operational Guideline (self-report)
Understanding current performance
• Forecasted future results or compared result to any other data
• Specified underlying reasons involving (i) hub leadership/staff/faculty and/or (ii) any group outside hub leadership/staff/faculty**
Developing a performance improvement plan
• Involved (i) hub leadership/staff/faculty and/or (ii) any group outside hub leadership/staff/faculty when developing an improvement plan**
• Specified actions for achieving the desired outcome
• Prioritized actions and, when prioritizing actions, considered potential effectiveness of actions or feasibility**
Implementing the performance improvement plan
• Reached out to specific individuals or institutional partners for help in carrying out an improvement plan
• Began to implement an improvement plan
Documenting metric result and plan fully
• Documented five elements in the Common Metric-specific Scorecard – metric result; underlying reasons; potential partners; potential actions; planned actions

^*Activities did not have to be conducted sequentially. Each activity was assigned 1.0 point for a maximum of 10 points.

^**Half credit (0.5 point) was possible.