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. 2021 Feb;45(1):40–52. doi: 10.1192/bjb.2020.35

Table 3.

Organisational strategic options used in the integration models

Strategic intervention options Description Joint Commission standard of ambulatory quality of care (standard label)
1 General training on mental healthcare for lay and primary healthcare workers Human resources (H.R. 01.05.03)
2 Specific training on mental healthcare skills and interventions for lay and primary healthcare workers Human resources (H.R. 01.05.03)
3 Addition of dedicated lay or primary healthcare workers to provide mental health services Human resources (H.R. 01.06.01)
4 Addition of specific mental healthcare tasks to existing lay or primary healthcare workers Human resources (H.R. 01.05.03)
Provision of care (P.C. 02.01.01)
5 Increased coordination between lay or primary healthcare workers with mental health workers Provision of care (P.C. 02.01.05)
6 Strategic data management to improve patient outcomes Provision of care (P.C. 02.01.05)
Information management (I.M. 02.02.01)
7 Utilisation of care manager or care coordinator Provision of care (P.C. 02.01.01)
Provision of care (P.C. 02.01.05)