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. 2021 Apr 22;23(2):159–187. doi: 10.1007/s40558-021-00201-w

Table 1.

Basic information on the selected Chinese OTR platforms

Name Qyer Ctrip Qunar Mafengwo Tuniu
Website qyer.com ctrip.com qunar.com mafengwo.cn tuniu.com
Type of travel website Vertical OTA OTA Vertical OTA
Founded (year) 2004 1999 2005 2006 2006
Total users 100 million (2019) 300 million (2018) 218 million (2019) 120 million (2018) Missing data
Active APP users (monthly) Missing data 61.2 million (August 2018) 36.6 million (August 2018) 9.8 million (August 2018) 7.8 million (August 2018)
Target user group Low- and middle-income white-collar workers and college students Middle- and high-income white-collar workers Low- and middle-income white-collar workers Middle- and high-income white-collar workers Middle- and high-income white-collar workers
Product positioning Self-guided travel Business travel Self-guided travel Self-guided travel Group travel
Market positioning The largest Chinese service platform to assist Chinese tourists in their personal experience of outbound travel A comprehensive tourism service platform with the largest market share in China, offering all kinds of travel services One-stop solutions for meals, accommodation, shopping, entertainment, and other reservation services The leading Chinese service platform for self-guided tours, offering personalized travel services With tourist routes as the core service, providing leisure tourism services

Information from Baidu’s official website (Baidu 2019) and (Smith 2019)