Table 1.

Selected qualitative results from system-wide remembrance ceremony survey.

Question: Do you Have Anything You Would Like to Say about the Ceremony? Anything that Can be Improved?
“Beautifully done especially given the unprecedented circumstances of 2020. The program was beautiful.”
“Estaba trabajando, no pude verla, mis familiares que si la vieron estaban emocionados… Dios bendiga a todo el personal que hizo cuánto pudo por salvar ai hija, los llevo por siempre en mi corazón…” English Translation: “I was working, I couldn’t see it, my relatives who saw it were excited … God bless all the staff who did what he could to save my daughter, I carry them forever in my heart …”
“Every part of the program was meaningful and special to me. My heart and prayers go out to all the families who lost their beautiful child. I know that I’m not alone with the pain I feel everyday even though sometimes I feel I am. Thanks for remembering my sweet child who was only there a few hours.”
“Everything was absolutely beautiful. Thank you for all of your hard work.”
“I loved it. Thank you so much for doing this for my Angels and everyone else’s. This ceremony helps us to never forget.”
“I would like to see more personalized moments, not just the reading of names. All the generic stuff gets a bit old.”
“I would prefer lighting the candles at the beginning of the ceremony instead of closer to the end. The photo slideshow and descriptions were my favorite.”
“It was a great ceremony. Wasn’t sure what to expect but everything was very well done. Looking forward to experiencing in person.”
“Everything was absolutely beautiful. Thank you for doing such a wonderful job.”
“It was a sad but beautiful service. Thank you for your support and helping this hard process be a bit lighter to bare.”
“It was very meaningful and special. My heart and prayers go out to all those families who lost their beautiful child. I know the way I feel and thoughts I am not alone in forever pain. Thanks for remembering my sweet girl.”
“It was very moving to see some of our Palliative care team again. I would suggest adding additional medical team members be shown taking part. It warms my heart to see. At other hospital services, the care team taking care of the patient is asked to attend or participate. During a long illness, these care team members become your extended family.”
“Loved that you had each parent record their child’s name. I know that was very meaningful to us as grieving parents. Loved the program with pictures of each child—made me feel connected to the other parents and I enjoyed seeing pictures of all the other children.”
“Thank you all so much for putting this together. The ceremony was beautiful.”
“Thank you for making this event special. It was very organized and the package was very planned out. It was a nice event given the circumstances. Improvements….hopefully in person next year.”
“The moment the ceremony was over my husband looked over at me and said, ‘they always do such a great job’ with tears in his eyes. Feedback—I would prefer to light the candle at the beginning of the ceremony instead of at the end.”
“This program was very enlightening and help me and my family with our baby girl.”
“This was a beautiful ceremony and it was awesome to see all the young ones be honored and remembered.”
“You all did a great job ….we loved every minute of it. thank you all so much may God bless of your staff and as well as their family”