. 2021 Apr 13;18(8):4122. doi: 10.3390/ijerph18084122

Table 7.

Patient satisfaction with oncological care, taking into account the opinion that the COVID-19 pandemic disrupted cancer diagnostics and treatment.

EORTC IN—PATSAT 32	Scale	Disorganization of Cancer Diagnostics and Treatment during the COVID-19 Pandemic						p
		Yes		No		Partially
		M	SD	M	SD	M	SD
Competences of doctors	Technical skills	68.95 ^a,c	21.61	75.36^c	17.60	82.30 ^b	17.38	0.000 *
	Interpersonal skills	65.46 ^a	25.24	74.90 ^b,c	16.82	76.58 ^c	19.54	0.008 *
	Information provision	69.89 ^a	24.58	76.18 ^a,b	18.02	80.77 ^b	16.42	0.002 *
	Availability	67.94 ^a,c	26.46	73.93 ^c	18.60	80.03 ^b	19.73	0.001 *
Competences of nurses	Technical skills	75.94 ^a,c	19.39	76.89 ^c	16.42	84.17 ^b	16.76	0.000
	Interpersonal skills	74.33 ^a,c	21.73	77.25 ^c	15.69	83.19 ^b	16.82	0.000
	Information provision	75.67 ^a,c	20.15	78.27 ^c	15.67	82.30 ^b	16.22	0.012
	Availability	75.81 ^a,c	19.72	78.91 ^c	16.17	82.84 ^b	18.49	0.026 *
Other areas	Other hospital staff, interpersonal skills and availability of information	72.72 ^a,c	20.86	75.15 ^c	17.01	82.74 ^b	16.58	0.000
	Waiting time for medical procedures	67.94 ^a,c	23.81	74.08 ^c	18.61	80.99 ^b	17.84	0.000 *
	Hospital availability	64.52 ^a,c	25.83	68.25 ^c	21.66	73.30 ^b	20.95	0.020 *
	Information exchange	70.97 ^a,c	23.61	75.92 ^c	16.64	84.62 ^b	18.50	0.000 *
	Comfort/cleanliness	76.61 ^a,c	22.17	76.07 ^c	18.08	83.28 ^b	19.62	0.002 *
	General satisfaction	75.81 ^a,c	19.72	79.14 ^c	16.96	84.17 ^b	16.51	0.002

M—arithmetic mean, SD—standard deviation, *—Welch p; a, b, c—mean values in different letters differ statistically significantly at p < 0.05.