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. 2020 Jun 16;30(5):380–387. doi: 10.1136/bmjqs-2019-010510

Table 3.

Main categories and underlying causal attributions of incidents (n=140)

Incidents mainly attributed to         Technology
Infusion therapy
n (%)
Parenteral nutrition
n (%)
Morphine pumps
n (%)
Product 37 (46.3) 6 (46.2) 18 (38.3)
 Technical defect in the device 14 (17.5) 5 (38.5) 11 (23.4)
 Correct device not present or device component(s) missing 12 (15.0) 0 (0) 2 (4.3)
 Manual unclear, incomplete, not available or unsuitable for the home situation 1 (1.3) 0 (0) 0 (0)
 Device unsuitable for the home situation, because … 1 (1.3) 0 (0) 0 (0)
 Incorrect medication preparation, administration or delivery 5 (6.3) 1 (7.7) 5 (10.6)
 Other 4 (5.0) 0 (0) 0 (0)
Environment 12 (15.0) 2 (15.4) 4 (8.5)
 Climate in the room (eg, temperature, humidity, lighting, noise) 0 (0) 0 (0) 1 (2.1)
 Hygiene of the room 2 (2.5) 0 (0) 0 (0)
 Room too small 0 (0) 0 (0) 0 (0)
 Presence of children 0 (0) 0 (0) 0 (0)
 Presence of pets 0 (0) 2 (15.4) 1 (2.1)
 Power failure or interference with other electrical devices 0 (0) 0 (0) 0 (0)
 Incorrect use by patient and/or informal caregiver(s) 8 (10.0) 0 (0) 1 (2.1)
 Other 2 (2.5) 0 (0) 1 (2.1)
Organisation of care 20 (25.0) 4 (30.8) 15 (31.9)
 Unclear tasks, responsibilities and/or authorisations 3 (3.8) 2 (15.4) 3 (6.4)
 Error or transfer error by a colleague or other healthcare professional 14 (17.5) 2 (15.4) 11 (23.4)
 Poor maintenance of the device, including cleaning 2 (2.5) 0 (0) 0 (0)
 Other 1 (1.3) 0 (0) 1 (2.1)
Human factors: Yourself as a user 11 (13.8) 1 (7.7) 10 (21.3)
 Insufficient knowledge/skills regarding the use of the device 0 (0) 0 (0) 1 (2.1)
 Stress or fatigue 0 (0) 0 (0) 0 (0)
 Inattention or error 7 (8.8) 1 (7.7) 5 (10.6)
 Failure in situational awareness 1 (1.3) 0 (0) 0 (0)
 Incorrect calculation of medication 1 (1.3) 0 (0) 4 (8.5)
 Other 2 (2.5) 0 (0) 0 (0)
Total 80 (100) 13 (100) 47 (100)