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. 2021 Jan 25;2020:213–222.

Table 3.

Summary of common errors and confusion related to study messages in initial interview.

Message Group Response type Common errors and confusion
Study initiation –
description of reward plan
None - Did not understand how to gain or lose points
- Confusion between “points” (e.g. 100) and levels (e.g. bronze, silver)
- Thought they needed to respond to the message
- Text very long, required scrolling, especially for those with larger
font settings
Morning mood questions Numeric (1-10) - Flip-flopped scale orientation
- Wanted clarification for pain question (i.e. physical vs. mental)
Evening activity questions Numeric (1-10) - Did not understand the word “accomplishment”
Evening activity questions Yes/No - Variations of yes/no (e.g. “Y,” “N,” “yes, of course”)
- Wanted to include information about their planned activity (e.g. “I walked”)
Weekly reward
plan updates
None - Thought they needed to respond to the message
Response reminder Numeric (1-10),
or Yes/No)
- Wanted to respond affirmatively (e.g. “okay”) instead of answering
most recent question
- Confused about which question to respond to
Error message Numeric (1-10),
or Yes/No)
- Confused by words “value” and “numeric”