Table 3.
Summary of common errors and confusion related to study messages in initial interview.
Message Group | Response type | Common errors and confusion |
Study initiation – description of reward plan |
None | - Did not understand how to gain or lose points - Confusion between “points” (e.g. 100) and levels (e.g. bronze, silver) - Thought they needed to respond to the message - Text very long, required scrolling, especially for those with larger font settings |
Morning mood questions | Numeric (1-10) | - Flip-flopped scale orientation - Wanted clarification for pain question (i.e. physical vs. mental) |
Evening activity questions | Numeric (1-10) | - Did not understand the word “accomplishment” |
Evening activity questions | Yes/No | - Variations of yes/no (e.g. “Y,” “N,” “yes, of course”) - Wanted to include information about their planned activity (e.g. “I walked”) |
Weekly reward plan updates |
None | - Thought they needed to respond to the message |
Response reminder | Numeric (1-10), or Yes/No) |
- Wanted to respond affirmatively (e.g. “okay”) instead of answering most recent question - Confused about which question to respond to |
Error message | Numeric (1-10), or Yes/No) |
- Confused by words “value” and “numeric” |