Membership (before meeting) |
Include members of different experience, academic ranks, and roles within the programs.
Consider including non-physician health professionals.
Limit group to 5–10 members.17
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Faculty development (before meeting) |
Focus on the ACGME-I competencies and Milestones.
Understand the purpose of the CCC, how to interpret the information, and how to make performance assessment decisions.
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Consider workshops prior to the meeting, as well as a brief overview at the beginning of each meeting.
Consider additional training on the core competencies and Milestones, especially for faculty unfamiliar with competency-based training.
Consider repeating these sessions throughout the year, as international faculty can have high turnover rates.
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Consider assigning each of the 6 ACGME-I competencies to faculty members, based on knowledge, expertise, or interest, who can then offer teaching and coaching to other members.18
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Shared mental model (before meeting) |
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Multisource assessments (before meeting) |
Include clinical performance data and patient experience surveys, in addition to end-of-rotation evaluations and examination scores.21
Share performance narratives and assessment data before the meetings to enhance discussion.22
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Structure (during meeting) |
Use a developmental approach, focusing on learner-centric support and feedback to provide residents with the skills to achieve competence.23
Facilitate information sharing and optimize group decision-making through well-structured discussions.
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Continue to emphasize the importance of a developmental approach as members may be inclined to focus on problematic or struggling residents.14
Consider asking members to speak in a predetermined order, starting with the most junior, to ensure that all members have the opportunity to give their opinions.19
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Information sharing (during meeting) |
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Leadership role (during meeting) |
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Time (during meeting) |
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Resident feedback (after meeting) |
Each discussion should result in an action plan for each resident with positive feedback and points for improvement.
Establish a culture of assessment and feedback where CCC feedback is part of an ongoing learning process rather than unrelated events.26
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Encourage faculty to include strengths of each resident, as faculty may be inclined to focus only on areas of improvement.
Embrace a positive, non-hierarchical learning culture that normalizes feedback to encourage residents and faculty to be active recipients and givers of feedback, as faculty may focus on faculty to resident feedback only.27
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CCC feedback (after meeting) |
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Incorporate both positive feedback and areas for improvement for each resident being reviewed.
Duly provide praise when excellence/significant improvement in performance is noted by the committee.
Ensure that feedback from the committee is timely, specific, and constructive to help guide learning.
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