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. 2021 Apr 28;23(4):e23446. doi: 10.2196/23446

Table 3.

Posttreatment patient satisfaction questions for the telemanagement system.

Question Response (n=56), n (%)a

Yes No No answer
Were the telemanagement procedures simple? 41 (73) 12 (21) 3 (5)
Were the telemanagement treatment procedures useful? 54 (96) 0 (0) 2 (4)
Were the telemanagement procedures well tolerated? 56 (100) 0 (0) 0 (0)
Were educational elements and interactive materials useful? 56 (100) 0 (0) 0 (0)
Did you regret using this telemanagement system and, instead, prefer admission to the hospital? 1 (2) 52 (93) 3 (5)
Did the auto-reminder option in this system help you in sending data on time? 55 (98) 0 (0) 1 (2)
Do you think that the time spent by therapists with you was adequate? 38 (68) 13 (23) 5 (9)
Do you think that this telemanagement system was consistent? 49 (88) 2 (4) 5 (9)
Do you think that this telemanagement system is an acceptable way to receive treatment services? 56 (100) 0 (0) 0 (0)
Overall, are you satisfied with the quality of the services provided by this telemanagement system? 55 (98) 1 (2) 0 (0)
Would you recommend this telemanagement system to anyone? 51 (91) 1 (2) 4 (7)
Any comments? (Comments added to a free-text field are shown below)
  • I regret not being admitted to the hospital as I think that I would not have transmitted the infection to my wife.

  • This telemanagement system saved efforts, costs, and time.

  • I think that the time spent with the therapist needs to be more frequent.

  • The system could be more helpful if it would send periodic information often about my status by informing me if I am getting better or worse.

4 (7) 48 (86) 4 (7)

aPercentages may not add up to 100% due to rounding.