Perceived benefits
|
|
Quality of care |
4.06 (0.9) |
4.16 (0.9) |
–0.93 (370) |
.35 |
|
Easy access to patient data for health care professionals |
4.16 (0.8) |
3.92 (0.9) |
2.60 (370) |
.01 |
|
Work satisfaction among health care professionals |
3.98 (1.0) |
3.94 (0.9) |
0.40 (370) |
.68 |
|
Increased understanding of health conditions among patients |
3.85 (1.0) |
3.84 (1.0) |
0.14 (370) |
.88 |
|
Opportunities for self-care |
3.64 (1.0) |
3.69 (0.9) |
–0.50 (370) |
.61 |
|
Increased quality of communication between health care professionals and patients |
3.83 (1.1) |
3.60 (1.1) |
1.84 (370) |
.06 |
|
Higher number of patients turning up in time for their appointments |
3.48 (1.2) |
3.22 (1.1) |
2.12 (370) |
.03 |
|
Improved patients’ adherence to treatment |
3.88 (0.9) |
3.62 (0.9) |
2.63 (370) |
.009 |
|
Increased patient satisfaction |
3.87 (0.9) |
3.77 (0.9) |
0.99 (370) |
.32 |
|
Improved trust between health care professionals and patients |
3.74 (1.2) |
3.64 (1.1) |
0.79 (370) |
.42 |
Perceived costs
|
|
Concerns about data safety among patients |
3.76 (1.0) |
3.62 (1.0) |
1.26 (370) |
.20 |
|
Increased risk of technical errors (eg, tool breakdown, internet breakdown) |
3.53 (1.2) |
3.67 (1.1) |
–1.11 (370) |
.26 |
|
Increased financial costs for hospitals |
3.53 (1.3) |
3.23 (1.3) |
2.13 (370) |
.03 |
|
Higher risk of data misuse |
3.27 (1.2) |
3.23 (1.1) |
0.31 (370) |
.75 |
|
Increased financial cost for patients |
3.06 (1.2) |
2.89 (1.1.) |
1.58 (370) |
.11 |
|
Higher risk of medical errors |
2.94 (1.2) |
2.79 (1.1) |
1.17 (370) |
.23 |
|
Increased level of anxiety among patients |
2.81 (1.1) |
2.66 (0.9) |
1.34 (370) |
.18 |
|
Increased demand of time for health care professionals |
3.06 (1.2) |
3.05 (1.1) |
0.11 (370) |
.90 |
|
Increased work-related stress among health care professionals |
3.31 (1.2) |
2.98 (1.1) |
2.44 (370) |
.01 |
|
Delay in the response from health care professions to meet patients’ needs |
3.18 (1.2) |
2.91 (1.0) |
2.20 (370) |
.02 |