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. 2021 Feb 19;7(1):e18590. doi: 10.2196/18590

Table 2.

Perceived benefits and costs of using digital health tools among health care professionals and students (N=372).

Perceived benefits and costs of using digital health tools Health care professionals (N=218), mean (SD) Health care students (N=154), mean (SD) t (df) P value
Perceived benefits

Quality of care 4.06 (0.9) 4.16 (0.9) –0.93 (370) .35

Easy access to patient data for health care professionals 4.16 (0.8) 3.92 (0.9) 2.60 (370) .01

Work satisfaction among health care professionals 3.98 (1.0) 3.94 (0.9) 0.40 (370) .68

Increased understanding of health conditions among patients 3.85 (1.0) 3.84 (1.0) 0.14 (370) .88

Opportunities for self-care 3.64 (1.0) 3.69 (0.9) –0.50 (370) .61

Increased quality of communication between health care professionals and patients 3.83 (1.1) 3.60 (1.1) 1.84 (370) .06

Higher number of patients turning up in time for their appointments 3.48 (1.2) 3.22 (1.1) 2.12 (370) .03

Improved patients’ adherence to treatment 3.88 (0.9) 3.62 (0.9) 2.63 (370) .009

Increased patient satisfaction 3.87 (0.9) 3.77 (0.9) 0.99 (370) .32

Improved trust between health care professionals and patients 3.74 (1.2) 3.64 (1.1) 0.79 (370) .42
Perceived costs

Concerns about data safety among patients 3.76 (1.0) 3.62 (1.0) 1.26 (370) .20

Increased risk of technical errors (eg, tool breakdown, internet breakdown) 3.53 (1.2) 3.67 (1.1) –1.11 (370) .26

Increased financial costs for hospitals 3.53 (1.3) 3.23 (1.3) 2.13 (370) .03

Higher risk of data misuse 3.27 (1.2) 3.23 (1.1) 0.31 (370) .75

Increased financial cost for patients 3.06 (1.2) 2.89 (1.1.) 1.58 (370) .11

Higher risk of medical errors 2.94 (1.2) 2.79 (1.1) 1.17 (370) .23

Increased level of anxiety among patients 2.81 (1.1) 2.66 (0.9) 1.34 (370) .18

Increased demand of time for health care professionals 3.06 (1.2) 3.05 (1.1) 0.11 (370) .90

Increased work-related stress among health care professionals 3.31 (1.2) 2.98 (1.1) 2.44 (370) .01

Delay in the response from health care professions to meet patients’ needs 3.18 (1.2) 2.91 (1.0) 2.20 (370) .02