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. 2021 Apr 16;10(4):e24818. doi: 10.2196/24818

Table 2.

Implementation strategies at the patient and provider levels.

Strategy Patient Provider
Required
  • Study orientation

    • Download and install electronic health record patient portal app

    • Video demonstration of how to access the E-IPPa

    • Patients will be asked to show the staff how to access their pain plans via their phone (a teach-back method)

  • Provide a wallet card with instructions to access the E-IPP and staff contact information to take home

  • Quarterly reminder text with video demonstration

  • Provider training with a tracking log

    • A 5-minute video addressing stigma and the actual prevalence of opioid addiction in sickle cell disease [33]

    • Introduction to the study and demonstration of how to access the E-IPP

Optional
  • Communication script: provide a script at orientation for patients to practice how to communicate with emergency department providers about the E-IPP

  • Electronic health record–embedded prompts to remind emergency department triage clinicians of E-IPP

  • Quarterly booster education sessions

  • Disseminate and educate through podcasts, blogs, or journal clubs [34]

aE-IPP: electronic health record–embedded individualized pain plan.