Prototypical problem motivating its use |
Learning and action around persistent or policy resistant dynamically complex problems with inter-connected stakeholder responses |
Learning about the relationship between micro-level rules and macro-level outcomes. Examining mechanisms of emergent outcomes. |
Describing the nature of connections within a network, identifying the implications of structure on outcomes, identifying key nodes/connections |
Estimating the impact of system redesign (e.g., system capacity and work processes) on consumer queueing, cost, and other performance outcomes |
Identifying the cause(s) of an accident by studying the system in terms of the many potential decisions, events, and interactions that led to the accident. Contributory factors are grouped across six hierarchical levels. |
Illustrative example |
Comparison of policies designed to increase bicycle commuting in a car-centric city. Compared “what-if” policy scenarios on several outcomes, including injuries, physical activity, air pollution, and fuel costs. (Macmillan et al., 2014)45
|
Construction of a virtual transport system to explore the mechanisms underpinning the “safety in numbers effect,” including assumptions related to bicycle density (Thompson et al., 2015)51
|
Description and analysis of a range of road users’ situational awareness in challenging traffic environments, such as at intersections. Network structure of situational awareness concepts were compared across road user types (Salmon et al., 2013)55
|
Examination of emergency department operations as it relates to average treatment times and outcomes for patients. Simulated and compared different triage approaches on patient outcomes (Connelly & Bair, 2008)54
|
Elucidation of decisions and actions of actors who share responsibility for young driver road safety, moving beyond a purely driver-centric view. Contributing factors at the following levels: government policy; regularly bodies and associations; local area government, planning, and budgeting; technical and operational management; physical processes and actor activities; and equipment and surroundings were identified, as well as key interactions between them (Parker et al. 2015)60
|
Theoretical underpinnings |
Engineering and management (Control Theory) |
Social and behavioral sciences |
Sociology |
Operations and systems engineering |
Risk management |
Qualitative, quantitative or mixed approach |
Mixed |
Quantitative |
Mixed |
Quantitative |
Qualitative |
Core components/ structures of models |
Stocks, flows, feedback loops, delays |
Agents, state charts, rules of behavior and adaptation |
Nodes and edges |
Arrival, queueing, and service processes (rules, capacity, times) |
Socio-technical levels and connections/ interactions |