Table 2.
Topics of discussion across the four stages of the pandemic.
| Pandemic stage and main themes | Volume of conversations, n (%) | ||
| Prepandemic (n=15,302) | |||
|
|
Global concern | 6021 (39.35) | |
|
|
Local cases | 3522 (23.02) | |
|
|
Travel restrictions | 2518 (16.46) | |
|
|
Government decisions | 2127 (13.90) | |
|
|
International students | 588 (3.84) | |
|
|
New virus | 526 (3.44) | |
| First lockdown (n=23,201) | |||
|
|
Work benefits | 6116 (26.36) | |
|
|
Education | 5832 (25.14) | |
|
|
Government decisions | 3765 (16.23) | |
|
|
Travel restrictions | 3069 (13.23) | |
|
|
Mental health | 2568 (11.07) | |
|
|
Family welfare | 1176 (5.07) | |
|
|
Facilities | 413 (1.78) | |
|
|
Panic buying | 262 (1.13) | |
| Easing restrictions (n=11,801) | |||
|
|
Government decisions | 2811 (23.82) | |
|
|
Travel restrictions | 2700 (22.88) | |
|
|
Hotel quarantine | 2294 (19.44) | |
|
|
Breaching rules | 1554 (13.17) | |
|
|
Work benefits | 1184 (10.03) | |
|
|
Social distancing and safety | 925 (7.84) | |
|
|
Environment concerns | 333 (2.82) | |
| Second lockdown (n=16,198) | |||
|
|
Social distancing and safety | 2910 (17.96) | |
|
|
Health care | 2112 (13.04) | |
|
|
Work benefits | 2046 (12.63) | |
|
|
Government decisions | 1902 (11.74) | |
|
|
Community transmission | 1793 (11.07) | |
|
|
Facilities | 897 (5.54) | |
|
|
Economy | 886 (5.47) | |
|
|
Hotel quarantine | 867 (5.35) | |
|
|
Education | 841 (5.19) | |
|
|
Family welfare | 829 (5.12) | |
|
|
Mental health | 489 (3.02) | |
|
|
Vaccine | 381 (2.35) | |
|
|
Travel restrictions | 245 (1.51) | |