Table 3. List of variables and different cases.

Variable	Variable coding	Different cases		Cases coding
Background Information	Qa (No.question)	Name (Optional)		————
		Gender	Female	F
			Male	M
		Education	Less than Bachelor	LBD
			Bachelor	BD
			Higher than Bachelor	HBD
		Job Degree		————
		How long have you worked for this organization?	Less than five years	L.Five
			Five-Ten years	Five-Ten
			Ten for over	O.Ten
Critical Success Factors (CSFs) of Business Process Re-engineering (BPR)	Qb (No.question)	Strongly disagree		SD
		Disagree		D
		Neutral		N
		Agree		A
		Strongly Agree		SA
Performance of Business Process	Qc (No.question)	Strongly disagree		SD
		Disagree		D
		Neutral		N
		Agree		A
		Strongly Agree		SA