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. 2020 Sep 8;2020(9):CD011860. doi: 10.1002/14651858.CD011860.pub2

Whittington 1996.

Study characteristics
Methods Controlled before and after
Non‐random sample: n = 155 (47 intervention, 108 control), convenience sample (nominated to attend) from 155 nurses
Study location/s
London
Study setting/s
Two psychiatric hospitals—13 wards with the highest levels of violence across the 2 hospitals were selected for the study
Withdrawals
Not specified
Participants Health worker type/s
Nurses
Total number, number of health worker type subpopulations and proportions (%)
155 nurses. 47 (30.3%) were attenders—chosen by ward managers. 108 (69.7%) were non‐attenders. 89% of attender group were qualified nurses compared with 71% of the control group
Mean age or age range
Not specified
Gender
Not specified. No significant sex differences between groups
Workplace/s (e.g. mental health, emergency department)
Mental health inpatients
Work setting/s (e.g. hospital inpatient, hospital outpatient, community)
Hospital inpatient
Work sector/s (e.g. public, private, non‐government)
Not specified
Inclusion and exclusion criteria
Not specified
Interventions Face‐to‐face program
One‐day education session—1 part dealing with prevention of imminent violence, and the other dealing with the possible psychological consequences of assault
Description of intervention and co‐interventions (especially noting whether bundled with other organizational interventions)
A 7‐hour period of training in 1 day, divided into 4 sessions
Targeted knowledge, attitudes, and skills
• Risk assessment and diffusion techniques
• Post‐assault management, legal issues, and the nature of traumatic stressful events
Comparison
Non‐attenders of the sessions
Content of both intervention and control conditions, and co‐interventions
Intervention: risk assessment and diffusion techniques, post‐assault management, legal issues, and the nature of traumatic stressful events. Teaching methods included role‐play of potentially violent situations and relaxation techniques
Control: no intervention
Duration
One‐day sessions (held twice a week for 3 weeks; 6 groups in total)
Intensity (e.g. frequency or levels of intervention)
Intervention took place in 4 sessions over 7 hours in total
Number commencing
155 (47 attended the intervention; 108 were non‐attenders)
Number completing
155
Adherence to protocol
Not stated
Outcomes Description of primary and secondary outcomes specified and collected
During the baseline period of 28 days before training, assaults on staff in both groups were counted. Following completion of the 6 training sessions, in the 28 days post intervention, assaults on staff were counted in the same way as before for both groups
Measurement instruments used and validation status (e.g. reported/not reported)
Not specified
Number of notified assaults on staff during a 28‐day period immediately before training and during another 28‐day period immediately after training
Assaults were detected by contacting participating wards every weekday and asking all available staff about any notifiable assaults occurring in the preceding 24 to 48 hours. No validation
Time points reported
28 days pre‐intervention, 28 days post‐intervention
Controlling for biasing or confounding effects of co‐interventions
Not specified
Mention made of individual effect and willingness of certain staff to take part in any training that is offered. Post–data collection analysis showed a higher number of assaults on the attenders group pre‐intervention
Overall, in the study wards, reported violence fell by 31% after training, with 58 assaults reported in the month before training and 40 in the month after training
Intervention
Reported assaults for attenders fell from 22 (pre‐intervention) to 19 (post‐intervention)—not statistically significant (McNemar’s test)
Control
Reported assaults for non‐attenders fell from 13 (pre‐intervention) to 8 (post‐intervention)—not statistically significant (McNemar’s test)
Other comparisons
For high‐compliance wards (≥ 50% of staff trained), reported assaults fell from 40 (pre‐intervention) to 12 (post‐intervention)
For low‐compliance wards (< 50% of staff trained), reported assaults increased from 18 (pre‐intervention) to 28 (post‐intervention)
This difference between wards according to compliance was statistically significant (r² = 12.9; 1 df; P < 0.05) using the Chi² test of association
Time points at which primary and secondary outcomes were collected and categorization to short‐term (6 months and less), medium‐term (more than 6 months up to 12 months), and long‐term (> 12 months) follow‐up
28 days post intervention—short‐term
Notes Funding for the study
Not specified
Notable conflicts of interest of study authors
Not specified
NOTE: intervention group worked in the same settings as control group (assault rates for participants were the main outcome measure)
Risk of bias
Bias Authors' judgement Support for judgement
Random sequence generation (selection bias) High risk No randomization into intervention or control groups—participants were nominated by ward managers
Allocation concealment (selection bias) High risk Allocation was not concealed
Blinding of participants and personnel (performance bias)
All outcomes High risk No blinding. Participants knew that they were sent to a course about coping with violent persons, and the control group worked on the wards while intervention group members were away on the course
Blinding of outcome assessment (detection bias)
All outcomes High risk Insufficient information to permit judgment of "low risk" or "high risk"
Incomplete outcome data (attrition bias)
All outcomes Low risk No attrition or other non‐engagement in the intervention apparent
Selective reporting (reporting bias) Unclear risk Insufficient information to permit judgment of "low risk" or "high risk"
Other bias High risk Small sample size, groups not matched, no support for external or internal validity

CNA: certified nursing assistant.

DT: delayed treatment.

IMPACS: I.mpact of Patient Aggression on Carers Scale

KMO: Kaiser‐Meyer‐Olkin test.

LTC: long‐term care.

LVN: licensed vocational nurse.

NA: nursing assistant.

POAS‐S: Perception of Aggression Scale.

RN: registered nurse.

SD: standard deviation.

VIF: violent incident form.

VST: video situation test.

WPV: workplace violent incident.